Archive Instagram & TikTok UGC for Shopify

Archive Instagram & TikTok UGC

Archive App: Capture UGC with TikTok & Instagram Detection

Rating

4.6

feedback

46

Reviews

chart

#2,290

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    61%
  • More than a year
    22%

Reviews Summary

The Archive app has received overwhelmingly positive reviews from users. Customers praise the app for its ability to capture and organize user-generated content (UGC) from various social media platforms like Instagram and TikTok. The customer service team is also highly praised for being responsive and helpful. Users appreciate the time-saving features of the app, such as automatically archiving UGC, capturing stories, and providing tools for rights-request processes. Some users mentioned that the app has been a game-changer for their influencer and content departments, making it easy to track tags and organize content effectively. However, there are a few negative comments regarding the pricing structure, with some users finding it confusing and suggesting more transparency.

Highlights

Positive reviews highlight the app's efficiency in capturing and organizing user-generated content (UGC) from social media platforms like Instagram and TikTok.
Customers appreciate the responsive and helpful customer service provided by the app team.
Users find the time-saving features of the app valuable, such as automatically archiving UGC, capturing stories, and providing tools for rights-request processes.
Some users mention that the app has been a game-changer for their influencer and content departments, making it easy to track tags and organize content effectively.
Negative comments focus on the pricing structure, with some users finding it confusing and suggesting more transparency.

Rating Breakdown

  • 5
    96% (44 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 19, 2024

I had a concern with the app initially but the customer support team stepped in quickly and made things right. Highly recommend Archive to anyone looking to display UGC on their store. Great product and looking forward to new features down the road!

Store

WhyGolf

Using app

5 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 24, 2024

Our team uses this app constantly for social listening and partnership/campaign tracking. Their customer experience is great as well!

Using app

About 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 6, 2023

Archive has been a game-changer for our influencer and content department. Our influencer team is able to track all tags and organize them in the collections tab. We especially love the super-search feature which allows us to search content based on specific needs. Their customer service is also really helpful and responsive when we have any questions. We highly recommend!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

1 / 5 Share

Oct. 31, 2023

Pricing info is confusing. Some transparency would be good. Either start with a low-tier plan or forced to talk to a sales agent is not a good first impression.

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 23, 2023

Fantastic Customer service, any issues get sorted straight away! The app also does an amazing job at capturing all tagged content, highly recommend!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

All reviews

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