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ARCS Support Ticketing System for Shopify

ARCS Support Ticketing System

Easy and Reliable Support System
Helpdesk
Developer
ARCS Group Ltd.
Rating
1.0
Feedback
1
Reviews
Chart
#12,034
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

ARCS Support Ticketing System is praised for being easy to use and reliable for managing customer support and communication. Customers appreciate the ability to contact store owners/managers through support tickets and receive timely responses. The app helps stores enhance their customer service experience by centralizing all customer inquiries, issues, and feedback in one system.

Rating breakdown
5 0% (0) 4 0% (0) 3 0% (0) 2 0% (0) 1 100% (1)
Review RSS feed
Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 100%
Less than a year 0%
More than a year 0%
All reviews
1 / 5 Share
Nov. 25, 2022

The app wasn't working on the Debut theme and wouldn't appear in the add a section area as their instructions said. Tried emailing support as my trial period is ticking away and I can't even use it. No response. Uninstall I guess.

Store Using app Total reviews Average rating
Paramount Camera & Repair 2 days 2 1.0
Developer Reply

Paramount camera store is using Debut theme which is using v1.0. Our Support Ticket will only work on version 2.0 as v 1.0 doesn't support App Blocks. My apologies for delay is response as our offices were closed due to Thanksgiving holiday.

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