Pelle Prima review for Areviews ‑ Reviews Importer
Sept. 29, 2023
UPDATE: Just in case AReviews deletes their own reply to my comment here's what they commented under my original review: "Areviews App replied September 29, 2023 Sorry for the experience, but you never contacted us regarding the importing issue all your messages were about displaying reviews on Pagefly and our team send you a video of how to do it then installed all codes for you, Also, we never claimed that we offer live chat anywhere in Shopify list or in our app" Heres my response to their comment below: Login and when you're in the main dashboard, look to the bottom right. You'll see a little chat icon. Click on it. I can't attach images so i'll just copy the text here: Welcome to Areviews LiveChat Our agents are not available right now. Please leave a message and we'll get back to you. Domain: (Ex: shop.myshopify.com) pelleprima.com E-mail: Subject: Message: Leave a message Powered by LIVE CHAT I don't know about you guys, but that CLEARLY says LIVE CHAT. It's not nice to accuse people of lying. I have screenshots. I'll keep the review at 2 stars though even with the personal attack because when you guys ARE able to help, you guys are very capable and usually fix things in under 5 minutes. End updated review. it wont extract all of the reviews from the source page. How do i know? because the source clearly shows 1500 reviews and when i import im only getting 80. No filters on. the biggest reason for the 2 stars is that they dont have LIVE help. it says they do but its ALWAYS OFF and you have to send a message. I've sent 2 emails asking for help now and they just send me the bad youtube videos i've already seen. The turnaround time has been almost 24 hours.. which feels like a lifetime when you need help NOW. I need LIVE HELP. EVERYONE NEEDS LIVE HELP.
Sorry for the experience, but you never contacted us regarding the importing issue all your messages were about displaying reviews on Pagefly and our team send you a video of how to do it then installed all codes for you, Also, we never claimed that we offer live chat anywhere in Shopify list or in our app