My Store review for Areviews ‑ Reviews Importer

July 17, 2024

I've been using the Areviews platform to manage my business reviews, but have run into some significant issues with the bulk import functionality that have not been adequately addressed. Bulk Import Functionality Not Working The core problem I've experienced is that I'm unable to successfully import reviews in bulk via the provided URL feature. This is a critical functionality for my needs, as I have a large volume of reviews to manage. However, the import consistently fails, with no clear explanation or troubleshooting steps provided. Unresponsive Support I've reached out to the Areviews support team multiple times to get assistance with the import issues, but the responses have been unsatisfactory. Rather than providing a solution, the support team has simply stated that the problem will be addressed in a future product update, without giving any timeline for when that might occur.