ORGANIC 1 Co. review for Areviews ‑ Reviews Importer
Oct. 10, 2019
beautiful app + Great customer service. However, some issues with their premium features (amazon reviews): 1) Doesnt import videos if the Amazon product review has a video. Video is by far the best way to convince customers to buy so for this app to import everything EXCEPT the videos is odd. Especially since this is a premium feature. It's like ordering a steak dinner and getting the mash potatoes and veggies without the Steak. The video review is the steak. 2) App isnt compatible with parent child listings. App merges ALL the reviews of a parent child listing regardless of which product the actual review is for into 1 product. The only way to fix this (that I see), is to go through every single review and delete the mismatches manually (time consuming). 3) Amazon Review Titles are not importing. I'm pretty sure they are supposed to (because there are options to modify titles). Not sure what's going on there. Maybe a bug? ------------------------------------------ Overall its a really nice app with lots of great features. You can tell a lot of time and effort went into it's development. It feels solid and looks beautiful. However, It's a bit of a hard sell for the premium features because they leave out the best stuff (video reviews are the best reviews) and is buggy (parent child merging reviews). To me, premium means it shouldn't be buggy and should include videos reviews too. Overall, Im going to keep using this app for a while and give it 5 stars in "good faith" that some improvements will be made. Lots of things these guys do right and outstanding customer service (very responsive). It's a beautiful nice app. thank you!
Hello, thank you for your feedback. And allow me to clear some misunderstanding 2- regarding to point 2 the product in amazon has 2 variants therefor the reviews are mixed between these 2 variants and you have separate products for each variant , so there's no way to get you reviews for one variant the app can't know that your product related to first or second variant Normally the product has 2 variants so all reviews will match what in your store but your case is different since you separated the variants into separate products pages. check this image https://ibb.co/6DnVjNq ( Also you made a request to remove the reviews section from products pages and you want only testimonial widget which it will show all reviews for all products you have) I hope it's clear now -------- Regarding to other question. 1- Widgets settings are different from app settings because maybe you want to set specific settings for that widget to give you more flexibility, also we have many widgets if we added all settings in one page it will be very huge and complicated. 2- You can sort the reviews by 1- images 2- by date (latest) 3- by stars 3- for read more you have some js code that prevent it from working we can fix it for your theme if you told us about it. (Anyway I fixed it and it's working now.) Thank you. Areviews App.
