ARspar Augmented Reality (AR)
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's customer service, with many mentioning that their questions were answered promptly and difficulties were resolved efficiently. The app has also been credited with increasing conversions and sales for some users. However, there are also negative reviews highlighting issues such as difficulties in canceling subscriptions, delays in refunds, and concerns about additional charges for services. Some users have suggested that the app's design and interface could be improved for a better user experience.
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im trying to cancel my free period and nobody anseres me!!! I Dont want to pay, i dont want this plataform. I can not found a local to cancel!!!
Great app, increasing conversions already, would highly recommend, worked with team was fast and easy.
the thing I liked from this app a lot is their customer service - they answered every question I had, and helped me with every difficulty. However the design of the app in-store could be improved - which it will over time
SCAM! Ordered and paid their service with PayPal. Got this answer 4-5 days later. They sent me this message after 4-5 days waiting: "Hi Julian, Just got an update from our modeling team that creating patterns(dragon) takes more time than expected. If you want us to go with modeling; it will be €350 in total to create the model. If you don't want us to go further, we will refund your money back. Let me know how you would like to proceed. Thanks, Weronika Modeling expert" Asked for a refund and it isn't still back on my PayPal account. Don't recommend this service at all. Will hire someone from Fiverr for 50-100 USD. Thanks for waisting my time :)
Hello Julian, Thank you for taking the time to write. I wanted to let you know how sorry we are for the modeling process. Here at ARspar, we pride ourselves on our excellent modeling service. And in this instance, we clearly dropped the ball. I’ll be reaching out to you personally in the next 6 hours to touch bases. I want to learn more about what happened and how we can make things right. PS: Refund process takes 7 days, so let me know if you don't have your € on your paypal :) Gratefully yours, Burhan Kocabiyik CEO - ARspar technologies
This AR software works perfect and it did have increased my sales a lot! I contacted the customer service if they could help me with intergrating the app to my product page, because my product page is custom made. ARspar intergrated the application for me and also the 3d models to the product page correctly without any issues! I really recommend ARspar because it did increased my sales a lot and they have the best customer service!
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