Ada Madison review for Art of Where ‑ Print on Demand
July 17, 2020
BEWARE * Not had a single order without issues. Covid is being used as a crutch for extremely bad customer service. No phone, robotic half answered questions. The only thing that goes fast and smooth is your payment to them. *I have orders that have been "in production" for over 30 days. Still waiting. *Takes forever to hear from customer service and then its a half answer avoiding the question all together. Not just once but over and over again. *Spent a lot of time designing and incorporating with site. Then without notice items vanished from the site when they decided to discontinue. NO NOTICE. Don't use them for any of the art prints - canvas, acrylic, print, wood * Masks are 6 weeks and waiting stil
Hi Ada, We do apologize for the changes to our items list. These changes were made during the shut down due to COVID-19 and our suppliers. It made it impossible for us to continue to carry those products. As soon as a change was made we did send out a newsletter letting everyone know about the change. We do also apologize for any delays with our emails during the last few months, we did see a much larger number of emails than normal and we are now back at our regular response times. As for our production times it did take a while to catch up due to COVID-19 and all the measures that had to be put in place. However almost all of our items are now back to the normal pre covid production times and we have an updated list of all those times here https://artofwhere.com/info/production-and-shipping Please reach out to us if you have any questions. I hope you will consider us again.
Drop ship printed products on demand. Leggings, scarves & more