Pepperjam for Shopify

Pepperjam

Single destination end-to-end affiliate lifecycle management

Developer
View on App Store

Rating

2.6

feedback

2

Reviews

chart

#9,064

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over the app not opening after installation and the lack of support from the company. Users mentioned that they were unable to access the app from their admin or store, and even saving bookmarks was ineffective. The lack of guidance, incomplete videos, and absence of support were major pain points for users. Despite the potential of the platform, users felt stranded without proper assistance and mentioned the difficulty in navigating the app without prior knowledge. Overall, the reviews highlight a significant need for improvement in user experience and customer support from the app developer.

Highlights

App not opening after installation
Lack of support and guidance
Difficulty in accessing the app from admin or store
Incomplete videos and lack of assistance
Need for improvement in user experience and customer support

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    100% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 20, 2023

Garbage. Doesn't open after install and ZERO support from company. The just keep sending their guide to follow which was already followed twice.

Store

MLTD

Using app

--

Total reviews

3

Average rating

3.0

1 / 5 Share

May 23, 2023

One cannot open this app within their admin. or store. You actually cannot access it from a saved bookmarks either - it will block you. The only way to get into this app or website is to log in from your invited Affiliate association. A rather disappointing aspect along with lack of guidance or help from anyone. You either need to of learned the in's, and out's of this platform prior to using it or you will be stuck just like I have for nearly a month. Support~ there ISN'T any. They do not even suggest apps that could possibley help you. The video's they do share are either without vocals or they are incomplete. However, it appears that many name brand companies utilize this platform, only they do not offer their own Affiliates any help either! So, trying to figure this one out is going to take quite a bit of previously learned skills. Good Luck, and God Bless because you will definitely need it. I will stick around for a while longer to see if I can figure it out - only because I have accepted Affiliations to work with. Or rather they email me, and never respond... Unfortunately, this whole idea (even though it sounds Fabulous, is much like a new creation that no one seems to know how to advise anyone what to do, or they just plainly tell you they cannot help!) Way to go! Hopefully, I can come back here with better news in the future...

Using app

15 days

Total reviews

8

Average rating

3.6

All reviews

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