Pepperjam
Single destination end-to-end affiliate lifecycle management
Rating
2.5
feedback
2
chart
#10,914
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
50%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over the app not opening after installation and the lack of support from the company. Users mention that they have followed the provided guide multiple times without success and highlight the difficulty in accessing the app from their admin or store. The lack of guidance, incomplete videos, and absence of support from the company are major pain points for users, making it challenging to navigate the platform effectively. Overall, users feel stranded and left to figure out the app on their own, leading to a sense of disappointment and frustration.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 20, 2023
Garbage. Doesn't open after install and ZERO support from company. The just keep sending their guide to follow which was already followed twice.
May 23, 2023
One cannot open this app within their admin. or store. You actually cannot access it from a saved bookmarks either - it will block you. The only way to get into this app or website is to log in from your invited Affiliate association. A rather disappointing aspect along with lack of guidance or help from anyone. You either need to of learned the in's, and out's of this platform prior to using it or you will be stuck just like I have for nearly a month. Support~ there ISN'T any. They do not even suggest apps that could possibley help you. The video's they do share are either without vocals or they are incomplete. However, it appears that many name brand companies utilize this platform, only they do not offer their own Affiliates any help either! So, trying to figure this one out is going to take quite a bit of previously learned skills. Good Luck, and God Bless because you will definitely need it. I will stick around for a while longer to see if I can figure it out - only because I have accepted Affiliations to work with. Or rather they email me, and never respond... Unfortunately, this whole idea (even though it sounds Fabulous, is much like a new creation that no one seems to know how to advise anyone what to do, or they just plainly tell you they cannot help!) Way to go! Hopefully, I can come back here with better news in the future...
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