Rating
3.2
feedback
6
chart
#4,316
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
83%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App highlight both positive and negative aspects. On the positive side, users praise the app for its effectiveness in removing backgrounds from images, with some calling it the best app they have used for this purpose. Users appreciate the simplicity and ease of use of the app, mentioning that it is incredibly useful. Additionally, there is anticipation for future updates, such as the ability to remove backgrounds in bulk, which users are looking forward to. However, there are also negative aspects mentioned in the reviews. Users have reported issues with the app crashing and losing progress, leading to frustration and the need to repurchase credits. Some users have faced difficulties in contacting customer service for assistance, indicating a need for improvement in this area.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 29, 2024
We bought 9000 credits and we've used no where close to that amount. From out of nowhere the credits disappeared whilst removing backgrounds, the tasks disappeared and the credits aren't even at 0, it's just a blank space. When we now try to remove backgrounds we get an error message saying we need to purchase more credits. It's not even possible to buy more credits since it's just a blank space. We've tried to get a hold of customer service through their email but with no response. This app needs to get developed more and the customer service needs to get better.
March 12, 2024
הרעיון נחמד אך לא הבנתי כמה קרדיטים בדיוק אני צריך בשביל 10,000 תמונות. איפה ההוראות?מחירים?משהו? אשמח לעזרה shopyfine95@gmail.com
Nov. 28, 2023
I purchased 2000 credits and then plugin crashed and lost all progress….. Now I need to remove backgrounds again for 2000 products but don t want to pay again for credits, please help.
Thank you for taking the time to share your feedback. We appreciate it. and we are genuinely sorry that your experience with us didn't meet your expectations. We really value your business and We've re-added an additional 2,000 credits for you, please check the email. You can always email us at support@asgimo.com.
Nov. 19, 2023
The product worked after I got to another internet connection - it would be good to have the option to auto-save the work, because if you lose connection then you have to start over and those credit will be lost.
Thank you for taking the time to share your feedback. We appreciate it. and we are genuinely sorry that your experience with us didn't meet your expectations. We have located the problem and resolved it ASAP, and we will compensate you for all credits lost as a result. We really value your business and we've sent you an email and looking forward to your revert to make your experience better. You can always email us at support@asgimo.com. Best, Nancy
July 30, 2023
Excellent app to remove background from Images. I tried many apps till date on shopify platform and also other similar apps which are not on app store but this is the best app to remove image background. I have not yet encountered single image till date where this app is not able to remove background perfectly. Wish it has feature to remove background in bulk but I am sure it will come soon. Highly recommended!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more