Asklayer Survey & NPS for pros for Shopify

Asklayer Survey & NPS for pros

Highly customizable & low-friction surveys get more answers

Rating

5.0

feedback

55

Reviews

chart

#2,792

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    9%
  • Less than a month
    53%
  • Less than a year
    31%
  • More than a year
    0%

Reviews Summary

The reviews for the Asklayer Shopify App are overwhelmingly positive, with users praising the exceptional support provided by the team. Customers appreciate the personalized and responsive assistance they receive, with mentions of the founder, Anthony, going above and beyond to tailor the app to their needs. The app's functionality, such as AI-driven response analysis and customizable surveys, is highly valued by users. Additionally, the ease of use, user-friendly interface, and the ability to gather valuable customer insights are highlighted as key strengths of the app. However, some users mention that the app can be expensive compared to other options and that there are minor issues like bugs in the backend that need improvement. Overall, Asklayer is recommended for its effectiveness in customer outreach campaigns and survey implementation.

Highlights

Exceptional support and personalized assistance
Effective functionality and ease of use
Cost compared to other options
Minor issues like bugs in the backend

Rating Breakdown

  • 5
    93% (51 ratings)
  • 4
    5% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 95% (52)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 20, 2025

After testing most of the similar options in the Shopify App Store for a multi-page customer feedback survey, we ultimately chose Asklayer as our solution. Anthony, the founder, was instrumental in helping us tailor the app to our needs and was incredibly responsive to feedback on a couple of features. His support exceeded modern expectations, going above and beyond, which we deeply value.We plan to continue using Asklayer for future customer outreach campaigns and highly recommend it to others looking to implement similar improvements on their sites.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

Best value out of the enterprise apps

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2025

Support helped me with branching logic and updated the survey for me. Thanks team!

Using app

16 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2025

The AI reads my responses and let's me know what do to - other apps summarise but no other app actually picks up action items. Nothing else can match this.

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Great app, great support

Using app

6 months

Total reviews

3

Average rating

5.0

All reviews

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