Asklayer Survey & NPS for pros
Highly customizable & low-friction surveys get more answers
Rating
5.0
feedback
55
chart
#2,792
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
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Less than a day
9%
-
Less than a month
53%
-
Less than a year
31%
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More than a year
0%
Reviews Summary
The reviews for the Asklayer Shopify App are overwhelmingly positive, with users praising the exceptional support provided by the team. Customers appreciate the personalized and responsive assistance they receive, with mentions of the founder, Anthony, going above and beyond to tailor the app to their needs. The app's functionality, such as AI-driven response analysis and customizable surveys, is highly valued by users. Additionally, the ease of use, user-friendly interface, and the ability to gather valuable customer insights are highlighted as key strengths of the app. However, some users mention that the app can be expensive compared to other options and that there are minor issues like bugs in the backend that need improvement. Overall, Asklayer is recommended for its effectiveness in customer outreach campaigns and survey implementation.
Highlights
All reviews
March 20, 2025
After testing most of the similar options in the Shopify App Store for a multi-page customer feedback survey, we ultimately chose Asklayer as our solution. Anthony, the founder, was instrumental in helping us tailor the app to our needs and was incredibly responsive to feedback on a couple of features. His support exceeded modern expectations, going above and beyond, which we deeply value.We plan to continue using Asklayer for future customer outreach campaigns and highly recommend it to others looking to implement similar improvements on their sites.
March 14, 2025
Support helped me with branching logic and updated the survey for me. Thanks team!
March 12, 2025
The AI reads my responses and let's me know what do to - other apps summarise but no other app actually picks up action items. Nothing else can match this.
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