Asklayer Survey & NPS for pros for Shopify

Asklayer Survey & NPS for pros

Highly customizable & low-friction surveys get more answers

Rating

4.9

feedback

55

Reviews

chart

#2,740

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    9%
  • Less than a month
    53%
  • Less than a year
    31%
  • More than a year
    0%

Reviews Summary

Asklayer is highly praised for its exceptional support, personalized interactions, and intuitive design. Users appreciate the responsiveness of the team, the actionable insights provided by the app, and the ease of use in setting up surveys. The customization options and the ability to connect with customers effectively are highlighted as major strengths. However, some users mention that the app is relatively expensive compared to other options and that certain features like ranking choices in surveys are missing. Overall, Asklayer is recommended for its value, user-friendly interface, and the valuable insights it offers to improve customer engagement and experience.

Highlights

Exceptional support and personalized interactions
Ease of use and customization options
Relatively expensive compared to other apps
Missing features like ranking choices in surveys
Valuable insights for improving customer engagement

Rating Breakdown

  • 5
    93% (51 ratings)
  • 4
    5% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 96% (53)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 20, 2025

After testing most of the similar options in the Shopify App Store for a multi-page customer feedback survey, we ultimately chose Asklayer as our solution. Anthony, the founder, was instrumental in helping us tailor the app to our needs and was incredibly responsive to feedback on a couple of features. His support exceeded modern expectations, going above and beyond, which we deeply value.We plan to continue using Asklayer for future customer outreach campaigns and highly recommend it to others looking to implement similar improvements on their sites.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

Best value out of the enterprise apps

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2025

Support helped me with branching logic and updated the survey for me. Thanks team!

Using app

16 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2025

The AI reads my responses and let's me know what do to - other apps summarise but no other app actually picks up action items. Nothing else can match this.

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Great app, great support

Using app

6 months

Total reviews

3

Average rating

5.0

All reviews

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