Asklayer Survey & NPS for pros

The reviews are overwhelmingly positive, with many users praising the app’s ease of use, flexibility, and ability to create effective surveys for post-purchase feedback, NPS, and customer insight collection. A major strength mentioned repeatedly is the support team: reviewers describe it as fast, personal, responsive, and willing to help with setup, troubleshooting, and even feature requests. Several users also highlight the app’s advanced capabilities such as skip/branching logic, AI features, customization options, reporting, and integrations, often describing it as better value than cheaper alternatives and suitable for enterprise-level needs at a consumer-friendly price. The main negatives are relatively limited and mostly center on pricing and missing features. A few reviewers say the app is expensive or not as cheap as alternatives, though some still feel the quality justifies the cost. A small number of users mention feature gaps, such as ranking questions or more advanced conditional display/sorting options, and one or two note minor setup issues or bugs that were quickly resolved by support. Overall, the sentiment is strongly favorable, with the app seen as powerful, reliable, and backed by excellent service.