Ask Questions by BuddyApps for Shopify

Ask Questions by BuddyApps

Let your customers contact you for any query from product...

Developer

Rating

4.7

feedback

12

Reviews

chart

#12,025

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    8%
  • Less than a year
    58%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify app are mostly positive, with users praising the customer service and functionality of the app. Customers appreciate the ability to ask questions by product and the professional look it adds to their store. The one-time fee and free customizations are also highlighted as positive aspects. However, some users have mentioned issues with the admin area for managing questions and email notifications not being reliable. Despite these drawbacks, the overall sentiment is highly favorable, with users recommending the app for its effectiveness in improving customer engagement and sales conversion rates.

Highlights

Positive customer service and support
Functionality and professional look
One-time fee and free customizations
Issues with admin area and email notifications
Recommendations for improving customer engagement and sales conversion rates

Rating Breakdown

  • 5
    83% (10 ratings)
  • 4
    8% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Nov. 29, 2019

This is a great app other than it needs a better admin area to see a record of the answers as well as what product page it comes from. This can be out of control if you have over 100 products that need answering. Be sure to keep track of all the question links or they will be lost. The email notifications are not 100% either. Will give a 5 star if this changes...

Using app

7 months

Total reviews

8

Average rating

3.6

4 / 5 Share

April 22, 2019

Excellent application. Let the customer ask questions by product. Nice lay out. Excellent customer service. The the team is there to help you with any issue. Thank you

Using app

28 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 13, 2019

Hi, thanks Ankit for providing best customer service. Recommended. My page looks professional and this apps really help customer to make decision before buying from my store.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2018

Beyond pleased! The wording/placement of the app had to be just perfect. Tech support made it happen

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2017

App does what it says.Thanks ankit for the superb app,making mother iNdia prouder.Indian app by Indian website 4littlebread.com

Using app

5 months

Total reviews

10

Average rating

5.0

All reviews

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