Ask Questions
Let your customers contact you for any query from product...
Rating
4.7
feedback
12
chart
#11,153
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
8%
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Less than a month
8%
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Less than a year
58%
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More than a year
25%
Reviews Summary
The reviews for this Shopify app are mostly positive, highlighting the excellent customer service provided by Ankit, the developer. Users appreciate the functionality of the app in allowing customers to ask questions by product and the professional look it gives to their store. The one-time fee and free customizations are also praised. However, there are some concerns raised about the admin area needing improvement for better organization, especially when managing a large number of products. Some users also mentioned issues with email notifications that need to be addressed for a better user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 29, 2019
This is a great app other than it needs a better admin area to see a record of the answers as well as what product page it comes from. This can be out of control if you have over 100 products that need answering. Be sure to keep track of all the question links or they will be lost. The email notifications are not 100% either. Will give a 5 star if this changes...
April 22, 2019
Excellent application. Let the customer ask questions by product. Nice lay out. Excellent customer service. The the team is there to help you with any issue. Thank you
March 13, 2019
Hi, thanks Ankit for providing best customer service. Recommended. My page looks professional and this apps really help customer to make decision before buying from my store.
Dec. 1, 2018
Beyond pleased! The wording/placement of the app had to be just perfect. Tech support made it happen
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