AskTimmy AI Chat Bot AI Search for Shopify

AskTimmy AI Chat Bot AI Search

AI ChatBot (ChatGPT) for Support FAQ Helpdesk Search discovery

Rating

5.0

feedback

27

Reviews

chart

#2,493

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    15%
  • Less than a month
    48%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the AskTimmy.ai Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team members such as Deepika, Rajkumar, Siva, and others. Users appreciate the ease of setup, the effectiveness of the AI tool in handling customer inquiries, and the patience and knowledge demonstrated by the support team. The app is described as valuable, easy to use, and a significant enhancement to customer support and user experience on Shopify stores. However, some users mentioned the importance of providing the AI tool with the right information for optimal performance.

Highlights

Positive feedback on app functionality and ease of use
Exceptional customer support from team members like Deepika, Rajkumar, Siva
Value of the app in enhancing customer support and user experience
Importance of providing correct information for optimal AI tool performance

Rating Breakdown

  • 5
    100% (27 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (27)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 26, 2026

We started with the app and it seems very good as for now! Deepika helped a lot via E-Mail and a call. Looking forward to enhancing our customer support with AskTimmy.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

I had an issue and rajkumar right away helped me and was patient every step this app is amazig and solves basic customer service questions customers may have.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

5 / 5 Share

Feb. 18, 2026

I would like to thank Siva and his team for all their help with the onboarding process. They listened and answered all of our questions. The standout part of everything is that he wouldn’t end the meeting until everything on his check list was completed and working perfectly.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

5 / 5 Share

Jan. 26, 2026

Excellent app with great support. Deepika was very helpful and guided me step by step throughout the setup.

Using app

2 days

Total reviews

22

Average rating

4.8

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

5 / 5 Share

Jan. 19, 2026

Amazing what this can do. Would add it to all my stores if I had more

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product.

All reviews

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