AskTimmy AI Chat Bot AI Search for Shopify

AskTimmy AI Chat Bot AI Search

AI ChatBot for Customer Support FAQ Helpdesk Search Discovery
Developer
LogBase
Rating
5.0
Feedback
31
Reviews
Chart
#3,193
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the AskTimmy.ai Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional support provided by the team. Customers appreciate the real conversational AI search and chatbot features that the app offers, as well as the quick response times and professional assistance from team members like Sowmiya, Deepika, Rajkumar, and Siva. Users highlight the app's ability to enhance customer support, provide customization options, and improve overall user experience on their online stores. Some reviewers mention minor UI improvements that could enhance the dashboard experience, but they emphasize that the fast and efficient support compensates for any minor issues.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 13%
Less than a month 48%
Less than a year 39%
More than a year 0%
All reviews
5 / 5 Share
June 26, 2026

great app and great support team solving my questions faster than i expect. many thanks . i recommended .

Store Using app Total reviews Average rating
danastors 7 months 3 3.7
Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

5 / 5 Share
June 17, 2026

Store Using app Total reviews Average rating
Creeping Thyme Seeds 1 day 2 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us. We appreciate your support and are happy to have you with us.

5 / 5 Share
June 11, 2026

We were after a real conversational AI search and chatbot for our store. After testing multiple AI apps, we were lucky to find this one and this awesome team (especially Sowmiya who made sure our requests were processed on time!). We went live today hurraay!! The app ticks off many boxes for us (and I'm sure it will for you too) - Real AI search, AI chatbot with controlled settings and config options, international pricing, product page widget, handover to shopify inbox and many more. Like any app, it require some tweaks, the dashboard needs a bit of a UI uplift - perhaps an onboarding tour (a few settings were tricky to find at first), but the support is so fast it didn't matter. Definitely give it a go!

Store Using app Total reviews Average rating
Aussie Foot Care 4 days 1 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

5 / 5 Share
April 24, 2026

This is a very nice and useful app. It helps us support our customers. We also needed a customization, and Sowmiya Senthilkumar handled it very professionally. Thank you!

Store Using app Total reviews Average rating
Buy Me Japan 7 months 11 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

5 / 5 Share
Feb. 26, 2026

We started with the app and it seems very good as for now! Deepika helped a lot via E-Mail and a call. Looking forward to enhancing our customer support with AskTimmy.

Store Using app Total reviews Average rating
SachsenRAD About 2 months 5 5.0

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