AskTimmy AI Chat Bot AI Search
AI ChatBot for Customer Support FAQ Helpdesk Search Discovery
Rating
5.0
feedback
27
chart
#2,565
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
15%
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Less than a month
44%
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Less than a year
41%
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More than a year
0%
Reviews Summary
The reviews for the AskTimmy.ai Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team members such as Sowmiya Senthilkumar, Deepika, Rajkumar, and Siva. Customers appreciate the app's ability to enhance customer support, provide customization, and improve overall user experience on their online stores. The support team is highlighted for being patient, knowledgeable, and going above and beyond to assist users with any issues or questions they may have. Users also mention that the app is easy to set up and offers valuable features like AI Smart Search and Chat GPT assisted chat bot.
Highlights
Review RSS Feed
All reviews
April 24, 2026
This is a very nice and useful app. It helps us support our customers. We also needed a customization, and Sowmiya Senthilkumar handled it very professionally. Thank you!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
Feb. 26, 2026
We started with the app and it seems very good as for now! Deepika helped a lot via E-Mail and a call. Looking forward to enhancing our customer support with AskTimmy.
Feb. 24, 2026
I had an issue and rajkumar right away helped me and was patient every step this app is amazig and solves basic customer service questions customers may have.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
Feb. 18, 2026
I would like to thank Siva and his team for all their help with the onboarding process. They listened and answered all of our questions. The standout part of everything is that he wouldn’t end the meeting until everything on his check list was completed and working perfectly.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
Jan. 26, 2026
Excellent app with great support. Deepika was very helpful and guided me step by step throughout the setup.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
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