AskTimmy AI Chat Bot AI Search
The reviews for the AskTimmy.ai Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team members such as Sowmiya Senthilkumar, Deepika, Rajkumar, and Siva. Users appreciate the app's ability to enhance customer support, provide customization, and improve overall user experience on their online stores. The support team is highlighted for being patient, knowledgeable, and going above and beyond to assist users with any issues or questions they may have. Additionally, users mention that the app is easy to set up and offers valuable features like AI Smart Search and Chat GPT assisted chat bot.
We were after a real conversational AI search and chatbot for our store. After testing multiple AI apps, we were lucky to find this one and this awesome team (especially Sowmiya who made sure our requests were processed on time!). We went live today hurraay!! The app ticks off many boxes for us (and I'm sure it will for you too) - Real AI search, AI chatbot with controlled settings and config options, international pricing, product page widget, handover to shopify inbox and many more. Like any app, it require some tweaks, the dashboard needs a bit of a UI uplift - perhaps an onboarding tour (a few settings were tricky to find at first), but the support is so fast it didn't matter. Definitely give it a go!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
This is a very nice and useful app. It helps us support our customers. We also needed a customization, and Sowmiya Senthilkumar handled it very professionally. Thank you!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
We started with the app and it seems very good as for now! Deepika helped a lot via E-Mail and a call. Looking forward to enhancing our customer support with AskTimmy.
I had an issue and rajkumar right away helped me and was patient every step this app is amazig and solves basic customer service questions customers may have.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
I would like to thank Siva and his team for all their help with the onboarding process. They listened and answered all of our questions. The standout part of everything is that he wouldn’t end the meeting until everything on his check list was completed and working perfectly.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
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