Assurify Shipping Protection for Shopify

Assurify Shipping Protection

Assurify Shipping Protection | Prevent Loss, Damage & Theft

Developer

Rating

4.3

feedback

7

Reviews

chart

#7,097

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    57%
  • Less than a year
    29%
  • More than a year
    0%

Reviews Summary

The reviews for the Assurify Shipping Protection app are mixed, with some users experiencing issues such as the app not working, errors, and lack of response from customer support. On the other hand, positive reviews highlight the app's seamless installation, ability to blend into the store's branding, and the significant decrease in customer complaints related to lost or damaged orders. Customers appreciate the quick response from the support team and the proactive problem-solving approach. Overall, while some users faced technical issues and poor customer support, others found the app to be highly effective and valuable for their Shopify store.

Highlights

Mixed reviews with technical issues and lack of customer support
Seamless installation and branding integration
Decrease in customer complaints and improved trust
Quick and proactive support team
Highly effective and valuable for Shopify store

Rating Breakdown

  • 5
    57% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    14% (1 ratings)
  • 1
    29% (2 ratings)

Reviews with Text

  • 100% (7)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 22, 2025

The application does not work, only the application Error popup.

Using app

--

Total reviews

5

Average rating

3.4

1 / 5 Share

Aug. 18, 2025

The app was working fine, but after some time, we couldn’t open it. It didn’t add the option to the cart or checkout. Customer support isn’t responding over live chat, email, or phone calls. Don’t waste your time, as it doesn’t work.

Using app

About 2 months

Total reviews

14

Average rating

3.9

2 / 5 Share

Aug. 12, 2025

It was amazing, but 4 days ago it just stopped working... Nobody answered, I don't know what really happened

Store

ArcaCat

Using app

About 2 months

Total reviews

4

Average rating

4.3

5 / 5 Share

June 27, 2025

So far so good... Within 24hrs of installing the Assurify Shipping Protection app I have had two customers purchase this protection, which I am pleased to see happen so quickly. It obviously taps into a need that some of my Customers have, and I am pleased to be able to offer this. In terms of support, I reached out today and asked about how I can offer more prominent Assurify branding across my store, and I was assisted promptly by a very friendly support person. I look forward to continuing my experience with the Assurify Team.

Using app

2 days

Total reviews

13

Average rating

5.0

5 / 5 Share

May 19, 2025

Assurify has completely transformed the way we handle shipping protection for our Shopify store. The installation was seamless, and within minutes, we had full control over how we offer protection to our customers. What really stands out is the app's ability to blend into our store's branding — making it feel like a native feature. We’ve seen a noticeable decrease in customer complaints related to lost or damaged orders, and more importantly, customers feel reassured knowing their shipments are protected. It has added real value to our checkout experience, and we couldn’t be happier with the results. If you're looking for a plug-and-play shipping protection solution that actually works and improves customer trust, Assurify is the way to go.

Using app

3 days

Total reviews

2

Average rating

5.0

All reviews

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