Rating

4.8

feedback

68

Reviews

chart

#330

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    38%
  • Less than a year
    51%
  • More than a year
    4%

Reviews Summary

The app has received overwhelmingly positive reviews from users, highlighting its seamless integration with courier services like DHL, efficient shipping processes, and user-friendly setup. Customers appreciate the app's ability to simplify logistics operations and improve the reliability of deliveries. The responsive customer support team, led by Patrick, is praised for its quick assistance and willingness to address any issues or customization requests. However, some users find the app to be expensive for the features it offers, suggesting the availability of a more affordable version with limited features.

Highlights

Seamless integration with courier services like DHL and efficient shipping processes
User-friendly setup and reliable logistics operations
Responsive customer support led by Patrick
Expensive pricing for the features offered
Need for a more affordable version with limited features

Rating Breakdown

  • 5
    96% (65 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 85% (58)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 15, 2026

Fantastic app! It would probably not make sense for me to sell on Shopify without this plugin and the support for Paczkomaty InPost. This plugin works great, loads very fast. I am really glad that the authors came up with a solution for the pickup points map loading on the thank you page so that the enterprise subscription for Shopify is not required. It is not ideal, but the authors came up with a bunch of mechanisms to help remediate this issue (including Flow automations). The support is top notch as well. They accepted and completed our feature request super quickly and were very responsive. I do not think I have ever had such positive experience with customer support ever before.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2026

We’ve had a great experience using this app. The connection with DHL is seamless, which has significantly simplified our shipping processes. It has effectively solved the challenges we previously faced with Packstations and post offices, making deliveries much more reliable and efficient. Another major advantage is how easily the app integrates with our ERP system. The setup was straightforward, and it fits perfectly into our existing workflow without any complications. Overall, it’s a reliable and user-friendly solution that has noticeably improved our logistics operations.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2026

The app is quite expensive for what it offers in terms of features and functionality. There should be a light version available for up to $10 with certain limitations, such as a maximum of four courier companies. I didn’t expect that at such a high price, I would still have to pay for Google Maps API calls.

Using app

25 days

Total reviews

3

Average rating

2.7

Developer Reply

Thanks for the feedback! We noticed the app isn't fully configured on this store yet - if you need a hand getting everything set up, we're happy to walk you through it. Regarding Google Maps - those costs come from Google directly and apply to any pickup points app. The good news is Google offers a generous free tier that covers most stores, and we optimize API usage on our end to keep it as low as possible. Happy to take a closer look at your specific case if you'd like. The idea of a lighter pricing tier is noted - we appreciate that kind of input. Feel free to reach out to [email protected] - we'd love to help you get the most out of Atlas. Best regards, Patrick

5 / 5 Share

March 18, 2026

support très réactif et professionnel

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Store

Oboxe

Using app

About 2 months

Total reviews

4

Average rating

5.0

All reviews

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