Atomic Returns for Shopify

Atomic Returns

Easily manage refunds, exchanges and repairs: Atomic Returns

View on App Store

Rating

5.0

feedback

18

Reviews

chart

#4,731

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    11%
  • Less than a year
    67%
  • More than a year
    11%

Reviews Summary

Atomic Returns is highly praised by ecommerce merchants for its simplicity, automation, and excellent customer support. Users appreciate the quick responses from the support team, ease of navigation, and continuous updates to the app. The app's user-friendly interface, functionality for returns, exchanges, and refunds, and the ability to customize to specific business needs are highlighted as major strengths. Customers also value the responsiveness of the support team in addressing any issues or customization requests. However, some users mention the need for additional features like exchange linkage to Shopify and further improvements in the app's functionality.

Highlights

Simplicity and Automation
Excellent Customer Support
Continuous Updates and Improvements
Customization to Business Needs
Need for Additional Features

Rating Breakdown

  • 5
    100% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 13, 2023

Atomic Returns makes the returns process simple and easy. Automation is very important to us and Atomic Returns has exceeded our expectations. If we need something tweaked or changed they respond very quickly. They have added new features when we suggest them and have been very easy to work with. We highly recommend this app for easy custom returns on shopify.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Atomic Returns has been great. They are always super responsive and open to feedback. Their customer support has been great. The app itself is easy to navigate and intuitive.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Always very quick and helpful customer service! Can't see us switching to another app for returns any time soon (if ever!)

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Amazing team and app. We have been using Atomic for years starting when they had just launched. Continuously updating the app and always open to feedback.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

July 10, 2022

I love the user-friendly interface and ease of use of Atomic Returns. I've been using the extension for over a year and it has saved me so much time! I love how it is free and has no ads. It's perfect for me because it is simple and has all the functionality that I need.

Using app

2 months

Total reviews

72

Average rating

4.7

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more