Atomic Returns for Shopify

Atomic Returns

Easily manage refunds, exchanges and repairs: Atomic Returns

View on App Store

Rating

5.0

feedback

15

Reviews

chart

#17,601

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    13%
  • Less than a year
    67%
  • More than a year
    20%

Reviews Summary

The reviews for Atomic Returns and Cricket Returns are overwhelmingly positive, with users praising the simplicity, ease of use, and responsiveness of the customer support teams. Users appreciate the quick responses to queries, the willingness of the support teams to make changes based on feedback, and the continuous updates and improvements to the apps. The apps are described as intuitive, easy to navigate, and efficient in automating the returns process. Users also highlight the customization options available and the seamless customer experience provided by the apps. Overall, both Atomic Returns and Cricket Returns are highly recommended for their user-friendly interfaces, excellent customer service, and continuous development efforts.

Highlights

Positive customer support and responsiveness
Ease of use and automation
Continuous updates and improvements
Customization options and seamless customer experience
Highly recommended for user-friendly interfaces

Rating Breakdown

  • 5
    100% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 13, 2023

Atomic Returns makes the returns process simple and easy. Automation is very important to us and Atomic Returns has exceeded our expectations. If we need something tweaked or changed they respond very quickly. They have added new features when we suggest them and have been very easy to work with. We highly recommend this app for easy custom returns on shopify.

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Atomic Returns has been great. They are always super responsive and open to feedback. Their customer support has been great. The app itself is easy to navigate and intuitive.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Always very quick and helpful customer service! Can't see us switching to another app for returns any time soon (if ever!)

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Amazing team and app. We have been using Atomic for years starting when they had just launched. Continuously updating the app and always open to feedback.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

April 1, 2022

Since Return Magic was being retired we needed to find a solution to take its place. While we have not been using Atomic Returns very long we have already processed a few returns through it and it seems to be a great replacement. Support has been quick to answer questions so far and we are happy with the functionality.

Using app

8 days

Total reviews

18

Average rating

4.7

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more