Atomic Returns for Shopify

Atomic Returns

Tailor your returns program around your products and customers
Developer
Atomic Returns
View on App Store
Atomic Returns
Rating
5.0
Feedback
12
Reviews
Chart
#5,460
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Atomic Returns app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its excellent customer support, ease of navigation, and responsiveness to feedback. Many reviewers have highlighted the quick and helpful customer service provided by the Atomic Returns team. The app is described as intuitive, easy to set up, and continuously updated to meet the needs of users. Customers appreciate the customization options available and the platform's ability to streamline the return process, making it efficient for both merchants and customers. Overall, the app is highly recommended for its user-friendly interface and dedicated support team.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 8%
Less than a year 75%
More than a year 17%
All reviews
5 / 5 Share
Oct. 13, 2023

Atomic Returns has been great. They are always super responsive and open to feedback. Their customer support has been great. The app itself is easy to navigate and intuitive.

Store Using app Total reviews Average rating
CEFA Uniform Store Over 1 year 2 5.0
5 / 5 Share
Jan. 12, 2023

Always very quick and helpful customer service! Can't see us switching to another app for returns any time soon (if ever!)

Store Using app Total reviews Average rating
Urban Infant 8 months 2 5.0
5 / 5 Share
Dec. 1, 2022

Amazing team and app. We have been using Atomic for years starting when they had just launched. Continuously updating the app and always open to feedback.

Store Using app Total reviews Average rating
Back To Sport Over 2 years 3 3.7
5 / 5 Share
July 23, 2021

We tested many different return apps and were pretty unsatisfied with a lot of them, since we are a business with special needs for returns in general and we had the feeling that many apps were just in for the quick money. In the end it was the first impression, that made us choose atomic. From the first second, Liesl tried everything to help us setting the app up and running before even thinking of charging us money. Also Atomic was the closest to our needs but still needed some customization. But even that is no problem at all! Liesl and Alex help us with every customization we need to give our customers the best experience possible. Highly recommend this app and the awesome staff behind it!

Store Using app Total reviews Average rating
Snocks GmbH 6 months 2 5.0
5 / 5 Share
March 9, 2021

After vetting and testing many different return platforms, Atomic returns really stood out. The setup process is very easy and the support team is there every step of the way if any assistance is needed. Highly recommend!

Store Using app Total reviews Average rating
Ready Rocker 1 day 5 5.0

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