Atranslate: Native Translate for Shopify

Atranslate: Native Translate

Build multi-languages stores with New Native Translation API

Rating

3.8

feedback

20

Reviews

chart

#8,811

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    35%
  • Less than a day
    10%
  • Less than a month
    25%
  • Less than a year
    20%
  • More than a year
    10%

Reviews Summary

Arena Commerce is a Shopify App that has received mixed reviews from users. Positive aspects include the app's extensive features available even on the free plan, excellent customer service that resolves issues promptly, and the ability to translate store content into multiple languages. On the other hand, negative aspects highlighted by users include difficulties with installation, lack of compatibility with certain themes like Debutify, and challenges in using the app for non-technical users. Some users also expressed frustration with the uninstallation process and the lack of responsiveness from the customer service team in some cases.

Highlights

Extensive features available on the free plan
Excellent customer service
Difficulties with installation and compatibility
Challenges for non-technical users
Issues with uninstallation and customer service responsiveness

Rating Breakdown

  • 5
    65% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    35% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 22, 2022

Arena Commerce is very good, This app is more than excellent I can't believe that with all the features, it still have free plan that handles most of the features

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2022

This app allows me to translate the store into our original language. As a result, I made a blunder that caused the language to be duplicated and caused SEO concerns that I didn't know how to fix. Then I contacted support team, and they were able to resolve the issue within an hour or so. I am grateful and satisfied. :) Thank you so much! :)

Using app

2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 31, 2021

Terrible app. Nothing works well, the installation is a nightmare, and we tried reaching the customer service multiple times, but they never responded. There are a ton of other apps with better support.

Using app

2 minutes

Total reviews

13

Average rating

3.4

Developer Reply

Hi, We received all 1-star reviews from you for all our apps. Your store paused for 2 minutes when we received your review so we don't know what exactly we try to do.

1 / 5 Share

Nov. 5, 2021

This app is not compatible with debutify, I have had many installation problems, at the time of translating, it does not translate all the pages. I request my refund!

Using app

About 2 hours

Total reviews

3

Average rating

1.0

Developer Reply

Thank you for your review. It's problem with your theme, it's not about the app. Please contact them to fix it if you would like to use Shopify Native Transaction API, any app supporting Shopify transition API will do the same way. About your refund request, please contact us via [email protected]. We don't receive any requests from you until now.

5 / 5 Share

Nov. 4, 2021

I was unhappy to use this app, but there is a great customer service and they refund all pretty fast. Thank you.

Using app

4 days

Total reviews

7

Average rating

5.0

All reviews

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