All reviews

Rating Breakdown

  • 5
    65% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    35% (7 ratings)
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5 / 5 Share

Oct. 22, 2022

Arena Commerce is very good, This app is more than excellent I can't believe that with all the features, it still have free plan that handles most of the features

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2022

This app allows me to translate the store into our original language. As a result, I made a blunder that caused the language to be duplicated and caused SEO concerns that I didn't know how to fix. Then I contacted support team, and they were able to resolve the issue within an hour or so. I am grateful and satisfied. :) Thank you so much! :)

Using app

2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 31, 2021

Terrible app. Nothing works well, the installation is a nightmare, and we tried reaching the customer service multiple times, but they never responded. There are a ton of other apps with better support.

Using app

2 minutes

Total reviews

13

Average rating

3.4

Developer Reply

Hi, We received all 1-star reviews from you for all our apps. Your store paused for 2 minutes when we received your review so we don't know what exactly we try to do.

1 / 5 Share

Nov. 5, 2021

This app is not compatible with debutify, I have had many installation problems, at the time of translating, it does not translate all the pages. I request my refund!

Using app

About 2 hours

Total reviews

3

Average rating

1.0

Developer Reply

Thank you for your review. It's problem with your theme, it's not about the app. Please contact them to fix it if you would like to use Shopify Native Transaction API, any app supporting Shopify transition API will do the same way. About your refund request, please contact us via [email protected]. We don't receive any requests from you until now.

5 / 5 Share

Nov. 4, 2021

I was unhappy to use this app, but there is a great customer service and they refund all pretty fast. Thank you.

Using app

4 days

Total reviews

7

Average rating

5.0

1 / 5 Share

Oct. 29, 2021

I was charged $13 because I installed and uninstalled the application in one day - I don't have a FREE trial period like other applications?

Using app

11 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Sorry, we don't receive any payment now for your subscription. You may check it here https://www.loom.com/i/5ec32dbc47db4402ad9029023368b3e1

5 / 5 Share

Oct. 29, 2021

I am using this App and I must say it is as per description. Excellent for multilingual translation of stores and with assistance in case of difficulty more than rapid. In less than 24h I have solved any problem on several occasions. Recommended for those looking for a professional translator with always active support!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

The app does what it states - you can translate all translatable fields in Shopify and your Theme. Need to admit that UI needs improvements...

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

I struggled with language selector. They helped add theme code to fix it. Nice!I hope it can promote order transactions

Store

tide0

Using app

About 2 months

Total reviews

9

Average rating

4.8

5 / 5 Share

Oct. 2, 2021

The app is not suitable for my theme, but their support team has helped me set it up and the service is good.

Using app

About 1 month

Total reviews

5

Average rating

5.0

1 / 5 Share

Sept. 29, 2021

Just downloaded this. After 2 minutes I'm already out. No idea what to do with it, how to use it and looks like a complete nightmare. Simple set up? Maybe if you're a programmer or website wiz, which I am not.

Using app

5 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Could you contact us via [email protected]? We are happy to assist you with the setup process.

1 / 5 Share

Sept. 22, 2021

I downloaded this app to add multiple languages to my shop. But this app is so user unfriendly that it was a 2 days frustrating process and didn't match my expectations after all.

Using app

8 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi, our support team has already set up the site for you then update on the ticket. Please check it.

1 / 5 Share

Sept. 22, 2021

terrible, the company installed it for me and have done it wrong, even shopify can not remove it. Ive reached out to the company twice to remove it and they still have not gotten back to me. Luckily my theme is backed up. Please avoid

Using app

About 15 hours

Total reviews

3

Average rating

3.7

Developer Reply

Sorry about your bad experience. We still working on your ticket & explain the issue with 3rd party app that you already installed on your store. Please check it & give us a chance to fix it for you. Native Translate app doesn't insert code to your theme automatically. You should enable the switcher bar to show the language selector.

1 / 5 Share

May 28, 2021

The developer has work left to do on this app. While the translations themselves were good, from what I could tell, there we several instances in which the app removed sections of product description from the product page. What's more, the developer needs to improve the product installation. The App gives the user the option of using a floating language selector or have the selector embedded in the header, however the header option requires the user edit their own HTML code. That's not something I or most others are qualified to do. The app should install the selector in the header automatically like other Apps do. And finally, the uninstall. When I decided I would test drive another translation App, after removing this one, lines of code were left behind in my theme and the floating language selector continued to appear on my site, forcing me to open a ticket to have it removed. My advice, stay away from this App for now...it has potential but it's not quite there yet.

Using app

7 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Native translate using Shopify translation API to do so when you remove the app, it will remove language options from the Shopify list. If you would like to custom your language switcher you can contact us to do because we provide free service to fit it for your website layout. You can send your requirement to [email protected], our support team really happy to assist you with your issue.

5 / 5 Share

May 13, 2021

We love this app and we love the team as well! They were very quick to help us with our integration.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2021

The best multilanguage app so far, quite easy to install, compatible with the theme. Will report back once we have more than 3 languages set up in the store.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2021

Easy to install and translate. The support was very quick and supportive to set up the store in two languages.

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

Very good, simple to use and affordable app. I had to add multilingual support to my theme and this app helped to achieve it with almost no effort. The support was quick and very helpful. I totally recommend it.

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Great translation app if you are doing international business! It just like a multilanguage dictionary for your empire. You can have a few different languages in your store instead of single. Easily switch the language with a language switcher on your website. Affordable plan for a startup that wanted to sell a global market with a tight budget. It suitable for big business too, since it able to scale to a Pro plan with more exciting features. Great support with David, straight up with a quick response time for problems we occur during the setup process.

Using app

8 minutes

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Really good app. Has helped improve my sales in different countries. Needed some advice during set up and received a quick response from the support team. 5 stars ⭐️

Store

Distons

Using app

Over 1 year

Total reviews

6

Average rating

5.0