ATB: Attribution Reports for Shopify

ATB: Attribution Reports

Multi Touch Attribution Advertising Analytics

Rating

4.9

feedback

10

Reviews

chart

#4,241

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    40%
  • More than a year
    30%

Reviews Summary

The Attribution App has received overwhelmingly positive reviews from users who find it to be a valuable tool for tracking customer journeys, analyzing audience segments, and measuring the ROI of paid advertising. Users appreciate the accurate data provided by the app and the exceptional customer service they receive. The ease of use, flexibility, and support offered by the app are highlighted as major strengths. However, there is one negative review that criticizes the app for unreliable API connections, issues with data accuracy, and a lack of user-friendly interface. The reviewer also expresses frustration with the cancellation process and suggests shady business practices.

Highlights

Accurate data tracking and ROI measurement
Exceptional customer service
Ease of use and flexibility
Issues with API connections and data accuracy
Cancellation process and business practices

Rating Breakdown

  • 5
    90% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 9, 2024

This is by far the best attribution app I’ve used, along with the best value for money! You are able to see the journey that your customers took before making a purchase. The customer service is also exceptional. I would highly recommend this app!"

Using app

--

Total reviews

17

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

We've been using the Attribution App for over a year and are completely satisfied with it. Cameron provided excellent guidance during the setup process, helping us configure the app correctly and advising us on how to clean "unsegmented traffic". The app is easy to navigate and provides accurate data. Overall, a great experience - solid 5 stars.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

An incredible product that provides a flexible and granular view of audience segments & performance. The team overall has been amazing, super supportive and hands on during onboarding - recommend for sure!

Store

Pehr

Using app

About 1 month

Total reviews

3

Average rating

5.0

1 / 5 Share

March 22, 2022

This app is filled with shotty programming and unreliable API connections to data sources. They claim to be the single source of truth that you are looking for in an attribution app but then when you start using it you quickly begin to realize a very large portion of your sales end up in an "unknown traffic". For the very very high fees you are paying them for their software, in my opinion, it's inexcusable for things to not work properly, connections to not be complete and honestly the general lack of any real usable UI. For example every morning you have to log out then log back in to get new accurate data vs. just refreshing your browser as you would think should work. Upon trying to cancel you will be met with dodgy answers, no one person to address your concerns and you have to then meet their lawyer who it seems wants to try and hold you to a year contract (good luck with that). Quite frankly I think I will also report them to the Attorney General of California for their shady business practices as well. Now I see why they don't let you have a free trial with all the features because no one would keep it.

Using app

19 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 23, 2021

I love you. The End. This is the only Attribution app that works post IOS. I've tried everything & spent lots of time and money doing (poorly) with others what Attribution Connector does in a few clicks. Now that I'm done singing praises, please add integrations for TikTok Ads, Snapchat, & Pinterest so ad spend is documented & my world will be complete!

Using app

About 2 months

Total reviews

10

Average rating

4.6

All reviews

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