ATB: Attribution Reports
The Attribution App has received overwhelmingly positive reviews from users who have found it to be a valuable tool for understanding their marketing efforts and increasing sales. Users appreciate the detailed insights provided by the app, such as tracking customer journeys and ROI from ad campaigns. The customer service is also highlighted as exceptional, with users praising the support team for their responsiveness and guidance. However, there is one negative review that criticizes the app for unreliable API connections, incomplete data, and issues with the user interface. The reviewer also expresses frustration with the cancellation process and suggests questionable business practices.
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We had no understanding of what was actually working with our marketing efforts beyond what the media platforms were telling us. While platforms like Meta suggested significant ROI, we were not seeing those results in our Shopify sales. Attribution App allowed us to make confident decisions in which ad campaigns to increase or decrease our budget on. We saw significant increases in sales and ROI.
This is by far the best attribution app I’ve used, along with the best value for money! You are able to see the journey that your customers took before making a purchase. The customer service is also exceptional. I would highly recommend this app!"
We've been using the Attribution App for over a year and are completely satisfied with it. Cameron provided excellent guidance during the setup process, helping us configure the app correctly and advising us on how to clean "unsegmented traffic". The app is easy to navigate and provides accurate data. Overall, a great experience - solid 5 stars.
An incredible product that provides a flexible and granular view of audience segments & performance. The team overall has been amazing, super supportive and hands on during onboarding - recommend for sure!
This app is filled with shotty programming and unreliable API connections to data sources. They claim to be the single source of truth that you are looking for in an attribution app but then when you start using it you quickly begin to realize a very large portion of your sales end up in an "unknown traffic". For the very very high fees you are paying them for their software, in my opinion, it's inexcusable for things to not work properly, connections to not be complete and honestly the general lack of any real usable UI. For example every morning you have to log out then log back in to get new accurate data vs. just refreshing your browser as you would think should work. Upon trying to cancel you will be met with dodgy answers, no one person to address your concerns and you have to then meet their lawyer who it seems wants to try and hold you to a year contract (good luck with that). Quite frankly I think I will also report them to the Attorney General of California for their shady business practices as well. Now I see why they don't let you have a free trial with all the features because no one would keep it.
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