Rating

4.5

feedback

10

Reviews

chart

#3,126

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    50%
  • Less than a year
    20%
  • More than a year
    0%

Reviews Summary

The reviews for the Auction Plus Shopify App are overwhelmingly positive, with users praising the app's user-friendly interface, excellent customer service, and valuable features. Many users highlighted the quick and responsive customer support provided by Brendan and the team, as well as the app's ability to combine multiple auction wins and fixed-price items into one shopping cart seamlessly. Users also appreciated the regular updates and improvements made to the app, as well as the ease of setup and use. However, there was one negative review mentioning difficulties with translating the app to Spanish and unresponsive technical support.

Highlights

Positive customer service and support
User-friendly interface
Valuable features
Ease of setup and use
Translation and technical support issues

Rating Breakdown

  • 5
    90% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 6, 2024

imposible traducir a español y el soporte tecnico no contesta

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 27, 2024

I tried several other auction apps for Shopify before finding Auction Plus. They were all missing a key feature that Auction Plus gets right - the ability to combine multiple auctions wins AND regular fixed price items into one normal shopping cart and order. The email notifications from Auction Plus have been quicker and more reliable than the other auction apps I tried, and customer support from Brendan has been great! I was looking for some small tweaks and he was able to do them or tell me how to do them, all with clear explanations and fast replies. I am really looking forward to building up the auction side of my business with Auction Plus.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Super helpful customer service - very quick to respond to any questions. User friendly app, and the best value Auction app around by a long way!! Highly recommend!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

I can't say enough good things about the customer service. I've been using the Tipo auction app for around 2 years, and they haven't made a single noticeable update or implemented any requests I've made, while Brendan was super responsive and helpful, and customized several things I requested. US Based support vs Vietnam based with a 12 hour difference is also invaluable. The app is also very thought out, and has a lot of time saving features for being around less than a year. I'm told they have a collection page bidding widget coming, which our customers really missed when we tried out Auction Plus. I can't wait till they have it ready so I can start using this app again.

Using app

20 days

Total reviews

6

Average rating

4.2

5 / 5 Share

Sept. 4, 2024

We love this auction app. It has helped our business grow and we are putting up more and more auctions weekly. The customer service support is amazing too. They are always looking to help and improve the site with new upgrades. BTW our customers just love the app and can't wait for when we open and close the auctions. The feedback we get is that they are addicted to the auctions.

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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