Singhal Mart review for Audien ‑ Ali & Product Reviews

1 / 5

Feb. 7, 2025

I regret ever installing the Audien Reviews app. First off, their customer support is absolutely terrible. I reached out multiple times regarding issues, and all I got were generic responses that didn’t solve anything. It’s as if they don’t care once you’ve installed the app. To make things worse, their app creates serious issues in Google Search Console, particularly with ratings and reviews. After installing, my search console was flooded with errors like: "Invalid object type for field 'aggregateRating'" "Missing required field 'itemReviewed'" "Invalid structured data for product reviews" These errors tank your SEO performance, and even after uninstalling, the errors didn’t go away easily! Searching online, I found many others complaining about the same issues. This app is more trouble than it’s worth. It promises to help with reviews but ends up hurting your business instead. Avoid this app at all costs there are much better alternatives available

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback. We sincerely apologize for the issue — it was an extremely rare case and has been fully resolved. Our app now fully meets Google’s structured data requirements to protect SEO performance. If you have any questions, please feel free to contact us via the Intercom live chat widget in your dashboard. We’re always here to help!

Audien ‑ Ali & Product Reviews for Shopify
Audien ‑ Ali & Product Reviews
4.4 star
105 reviews

Best Free Shopify Product Reviews App - Audien

Developer
Shopify App Store