Rating

4.4

feedback

35

Reviews

chart

#3,607

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    71%
  • More than a year
    6%

Reviews Summary

Aument has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the app's effectiveness in pricing strategies, promotions, email campaigns, and customer service. The app is praised for its user-friendly interface, customizable pop-ups and emails, and the ability to create professional-looking marketing materials easily. Users also highlight the personalized recommendations and quick responses from the support team. However, there are negative reviews regarding unexpected charges after the trial period, lack of customization options, and a perception that the app is more of a marketing tool for the agency rather than a functional app. Some users also mentioned the need for further improvements in integration with Shopify and additional functionalities.

Highlights

Effective pricing strategies and promotions, user-friendly interface, customizable marketing materials
Positive customer service experience, personalized recommendations, quick support responses
Unexpected charges, lack of customization options, perceived as a marketing tool for the agency
Need for improvements in integration with Shopify, additional functionalities

Rating Breakdown

  • 5
    97% (34 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 21, 2024

Love working with Aument - Sacha & Mario, they really take a customer first approach in understanding our objectives with price and promotions, helping us execute (even until late hours of the night) and making last minute adjustments where necessary. Highly recommend anyone to leverage Aument who want to level up their pricing and promotions strategy!

Using app

--

Total reviews

8

Average rating

4.5

1 / 5 Share

Sept. 22, 2024

I signed up for the free trial to test the service, but it ended up not being what I was looking for. I went over the trial period by just two days and was charged $350. When I requested a refund, they refused, claiming Shopify was at fault, even though they could have easily issued the refund themselves. On top of that, the app isn’t customizable at all. They try to turn you into a client through the app, so it’s more like a marketing tool for their agency rather than a functional app. Overall, the experience felt misleading and unhelpful.

Store

Loomini

Using app

16 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi Aaron, Thank you for your feedback. I understand how frustrating this must have been. Shopify typically sends reminders before the trial ends, so the overlap you mentioned is unusual, as our system automatically tracks the trial period. Regarding customization, while we aren’t an agency, we do offer consultancy to help customers implement new features, like competitor pricing in your case. I’d be happy to assist you in working with Shopify’s support to review the situation. Feel free to reach out if you need any help with the process. Best regards, Mary

5 / 5 Share

March 22, 2024

Has completely changed how we approach pricing and new product launches. Has taken the question of what we should be doing for our marketing calendar away and added clarity.

Store

QALO

Using app

6 months

Total reviews

7

Average rating

4.6

Developer Reply

Thank you! We're excited to have you with us and thrilled that our platform is making such a positive impact on your strategy - Mario

5 / 5 Share

Oct. 4, 2023

Absolutely thrilled with the results from using Aument! Woman Ocean saw a significant boost in conversions and a notable reduction in discount costs, all thanks to their tailored dynamic promotions. A game-changer for apparel brands looking to maximize profitability efficiently!

Using app

12 months

Total reviews

5

Average rating

4.8

Developer Reply

It's fantastic to hear how our smart promotions are working for Woman Ocean. Excited to keep driving results together! - Mario

5 / 5 Share

April 3, 2023

I recently had the pleasure of using an email service provider, Aument, that exceeded my expectations on every level. Not only did their platform provide an impressive array of powerful and easy-to-use features, but their customer service was truly outstanding. From the moment I signed up, I was impressed by the variety of beautiful email templates they offered. Whether I needed to create a simple newsletter or a more complex promotional campaign, their templates made it easy to create professional-looking emails that really caught my subscribers' attention. What really set Aument apart, however, was their customer service. Every time I reached out with a question or concern, their team responded quickly and thoroughly, ensuring that I was able to make the most of their platform. They even went above and beyond by providing personalized recommendations based on my specific needs and goals. Overall, I would highly recommend this email service provider to anyone looking for a top-notch platform with exceptional customer service. Whether you're a seasoned email marketer or just getting started, this company will provide you with everything you need to succeed and more.

Using app

15 days

Total reviews

61

Average rating

3.2

All reviews

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