All reviews

Rating Breakdown

  • 5
    97% (34 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
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5 / 5 Share

Oct. 21, 2024

Love working with Aument - Sacha & Mario, they really take a customer first approach in understanding our objectives with price and promotions, helping us execute (even until late hours of the night) and making last minute adjustments where necessary. Highly recommend anyone to leverage Aument who want to level up their pricing and promotions strategy!

Using app

--

Total reviews

8

Average rating

4.5

1 / 5 Share

Sept. 22, 2024

I signed up for the free trial to test the service, but it ended up not being what I was looking for. I went over the trial period by just two days and was charged $350. When I requested a refund, they refused, claiming Shopify was at fault, even though they could have easily issued the refund themselves. On top of that, the app isn’t customizable at all. They try to turn you into a client through the app, so it’s more like a marketing tool for their agency rather than a functional app. Overall, the experience felt misleading and unhelpful.

Store

Loomini

Using app

16 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi Aaron, Thank you for your feedback. I understand how frustrating this must have been. Shopify typically sends reminders before the trial ends, so the overlap you mentioned is unusual, as our system automatically tracks the trial period. Regarding customization, while we aren’t an agency, we do offer consultancy to help customers implement new features, like competitor pricing in your case. I’d be happy to assist you in working with Shopify’s support to review the situation. Feel free to reach out if you need any help with the process. Best regards, Mary

5 / 5 Share

March 22, 2024

Has completely changed how we approach pricing and new product launches. Has taken the question of what we should be doing for our marketing calendar away and added clarity.

Store

QALO

Using app

6 months

Total reviews

7

Average rating

4.6

Developer Reply

Thank you! We're excited to have you with us and thrilled that our platform is making such a positive impact on your strategy - Mario

5 / 5 Share

Oct. 4, 2023

Absolutely thrilled with the results from using Aument! Woman Ocean saw a significant boost in conversions and a notable reduction in discount costs, all thanks to their tailored dynamic promotions. A game-changer for apparel brands looking to maximize profitability efficiently!

Using app

12 months

Total reviews

5

Average rating

4.8

Developer Reply

It's fantastic to hear how our smart promotions are working for Woman Ocean. Excited to keep driving results together! - Mario

5 / 5 Share

April 3, 2023

I recently had the pleasure of using an email service provider, Aument, that exceeded my expectations on every level. Not only did their platform provide an impressive array of powerful and easy-to-use features, but their customer service was truly outstanding. From the moment I signed up, I was impressed by the variety of beautiful email templates they offered. Whether I needed to create a simple newsletter or a more complex promotional campaign, their templates made it easy to create professional-looking emails that really caught my subscribers' attention. What really set Aument apart, however, was their customer service. Every time I reached out with a question or concern, their team responded quickly and thoroughly, ensuring that I was able to make the most of their platform. They even went above and beyond by providing personalized recommendations based on my specific needs and goals. Overall, I would highly recommend this email service provider to anyone looking for a top-notch platform with exceptional customer service. Whether you're a seasoned email marketer or just getting started, this company will provide you with everything you need to succeed and more.

Using app

15 days

Total reviews

61

Average rating

3.2

5 / 5 Share

April 3, 2023

App works great. It helps to obtain info from new customers, I recommend Aument …………………………………:::::::::

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

Aument is great as it makes it simple to create custom pop ups and emails - welcome flows, newsletters, mass email blasts..etc. The user interface is easy to use and intuitive. Anytime I have a question the Aument team is quick to respond and offer a solution.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi Lucy, thank you for the great review. We're glad that you find Aument easy to use. Our team loves working with you! - Sacha

5 / 5 Share

Dec. 7, 2022

Very good support and easy to setup my campaign within a short time. Interface looking good too. I've use many other email apps but they charge according to the number of subscribers. I have a lot of inactive subscribers and it will cost me a lot if i'm using other email provider. What i like about Aument is that it's very affordable and it only charge me base on my email usage and not the number of my subscribers. Awesome support.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

So thrilled you're happy with us! We're all cat fans at Aument but especially myself so it's important that stores like yours are content. Hope those subscribers keep coming back to your excellent products, via Aument! - Nadine

5 / 5 Share

Nov. 24, 2022

They help me a lot, thanks。 Emilio's service is excellent, responding to my questions promptly, the fee is relatively cheap, and you can send hundreds of thousands of emails for $45 a month. And you can also upload and classify customer emails yourself (Emilio said it could be developed by the end of November). I am looking forward to their function.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

So happy to read this! I enjoyed working on your store growth together and I'm so glad you consider it good value. We're adding new functions all the time so please update me as and when you have feedback! - Emilio

5 / 5 Share

Nov. 9, 2022

Sacha was really cool and helpful... he almost saw the eggroll but its cool :-) helped me with exactly what i needed so thanks.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Ha it was a funny call! Thanks for putting a smile on my face and being an awesome new user. - Sacha

5 / 5 Share

Nov. 3, 2022

Buenísima, el soporte siempre está disponible y lo solucionan todo. Fácil de usar, es probablemente de las mejores apps que he encontrado en Shopify

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

¡Qué gusto me da leer esto! Estamos siempre a tus órdenes y esperamos crecer muchísimo juntos. - Nadine

5 / 5 Share

Nov. 3, 2022

Very intuitive app , love it! Will recommend. Always trying to innovate with my emails and they templates are really really cool. I want to try their sms too

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

That's so great to read, you've made my day! SMS is currently up and running, do drop us a line if you'd like help setting it up, I'm doing 1:1 calls with any user that needs support in the run-up to Christmas. - Emilio

5 / 5 Share

Nov. 2, 2022

Great app, easy to use . For non-technical people is the best app to grow with email & SMS. We growth

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

This is the best thing you could say about Aument because it's exactly what we hoped to make: something for non-techy people who still deserve marketing. Let's keep growing!! - Mario

5 / 5 Share

Oct. 14, 2022

I like this app. Though I am new and still trying to understand the world of email campaigns, triggers and workflow it is simple enough to understand. I have had so many questions, and the customer service is always quick to help and answer any concerns I have.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

It means a lot that you've felt well attended to, we want to be helpful so that's all the validation we need :) Keep dropping us the questions!

5 / 5 Share

Sept. 28, 2022

This app is very easy to use and helps immediately. I needed help with the emails and support made a video for me to help me understand. Wonderful customer service. Very recommended.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

This is the best thing you could have said, that Aument helps immediately. Cheers to more store growth for Distractionaries!

5 / 5 Share

Sept. 14, 2022

Pretty simple to set up. Customer service is amazing too! Had some confusion and my issue was resolved within 15-20 min!

Using app

30 days

Total reviews

16

Average rating

3.3

Developer Reply

It's a pleasure to grow your store together, thank you for these kind words to all those at Mermaid Haus!

5 / 5 Share

Sept. 12, 2022

Muy buena y fácil de usar, funcionan bien todas sus integraciones y ademas el soporte es muy bueno, te despejan todas tus dudas.

Store

Pekabo

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Genial que se te hizo fácil de usar, estamos siempre a la mano para lo que necesites equipo Pekabo!! - Sacha

5 / 5 Share

Sept. 7, 2022

Good app. Great customer service. Very clean and well-built UI for what I use it for. Would recommend

Store

Filmry

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to read this. Thank you for sharing your experience!

5 / 5 Share

Sept. 2, 2022

I was new to using the app, and the customer support was amazing! Emilio helped me get things set up properly, listened to my concerns, and was able to solve my issues. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Emilio is the best! We're so proud of our founder-led customer service. Hope Aument continues to bring you more sales, and more happy shoppers!

5 / 5 Share

Aug. 31, 2022

Lo mejor el trato personalizado que te dan. Tenía dudas sobre usar o no esta aplicación así que hicimos una videollamada para resolver todas mis dudas. No solo las resolvimos si no que además me ayudaron en todo el proceso de instalacion. Sin duda un trato de 10 y la aplicación cumple perfectamente con lo que dice. Estoy muy contenta

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Nos engullece haberte brindado ese apoyo personalizado, porque nos interesa que crezca mucho tu tienda! Vamos a por más, juntos!