Koi ‑ Auspost Labels Automated for Shopify

Koi ‑ Auspost Labels Automated

Create & Print Australian Postage Labels & Checkout Rates

Rating

4.7

feedback

9

Reviews

chart

#8,587

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    11%
  • Less than a month
    33%
  • Less than a year
    44%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting its time-saving capabilities, ease of use, and effectiveness in generating accurate shipping rates. Users appreciate the functionality of the app, especially in terms of bulk importing orders and exporting data for My Post Business. However, there are some negative aspects mentioned, such as difficulties in getting international support to work correctly and issues with the app's customer support response, which initially seemed unhelpful. Despite these drawbacks, the majority of reviewers find the app valuable and essential for their businesses.

Highlights

Time-saving capabilities and efficiency
Ease of use and effectiveness
Issues with international support and customer service
Value for money
Functionality for bulk importing and exporting data

Rating Breakdown

  • 5
    78% (7 ratings)
  • 4
    11% (1 ratings)
  • 3
    11% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Sept. 11, 2021

Seems to support International but I couldn't get it working correctly which was a deal breaker. Reached out for support but seems the very emphatic offer to help for something free has expired. Shame as the domestic stuff works from my testing.

Store

BotBitz

Using app

11 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Aug. 28, 2021

This is exactly what Shopify has needed. Shows you the shipping method chosen, automatically selects the needed service using rules. Thanks for a great app

Using app

2 days

Total reviews

11

Average rating

4.7

5 / 5 Share

March 16, 2021

This app has saved me hours of time! I highly recommend using this app. It is easy to use, and import your orders!

Store

Cranel

Using app

9 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 21, 2021

When I reached out with a few questions I got this response: I'm sorry. We're no longer providing unpaid consulting. You can purchase an hour of Marcus' time here: https://www.littlebird.com.au/products/1-hour-of-marcus-time or contact another paid Shopify Expert here: https://experts.shopify.com/ I'm rating them down in this review because to offer a free app then charge for some basic answers to enquiries about the app (where they have almost no documentation I can refer to or use) is really poor practice. You should not offer an app, without providing at least some support for it. Functionally it seems to fit some of my needs, but the above experience has really soured me off using this app. *edit* after getting the above message they got in touch and answered my questions, I don't know I they saw the review or not before doing this.

Using app

29 days

Total reviews

4

Average rating

3.8

5 / 5 Share

Nov. 7, 2020

Brilliant. Honestly, we were tearing our hair out before we discovered this wonderful (FREE!!!) app. Simple to use, highly effective - absolutely brilliant, thank you

Using app

About 22 hours

Total reviews

1

Average rating

5.0

All reviews

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