Australia Post eParcel Rates
Australia Post eParcel Shipping Calculated Rates
Rating
5.0
feedback
2
chart
#10,764
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
50%
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Less than a month
0%
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Less than a year
50%
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More than a year
0%
Reviews Summary
The reviews for the Shopify App are mixed, with positive and negative aspects highlighted by users. On the positive side, users appreciate that the app calculates item weight accurately and functions well once set up. The support team is responsive and helpful in resolving issues. However, a common concern among users is the lack of support for package dimensions, making it less suitable for larger or bulky items. Some users also mentioned challenges in communication with the support team, emphasizing the importance of clear and detailed inquiries.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 23, 2019
It calculates only the item's weight basis, does not support package dimensions. may be suitable for small items but definitely not for the boxed or bulky items.
Thanks very for your feeback. We have included your concern into our app description and other customers can be aware of the limit. The limit is due to shopify's limitation that no dimension can be specified for products therefore no shipping rates can be calculated by dimensions. However, if the eParcel account has a cubic factor factored in, a work around is to specify the adjusted weight for products.
June 5, 2019
We've used the App for a couple of months now and all working fine. Bit of a set up with AusPost back and forth setting up the system with their developer team but step by step u get there. Support is fast to help but sometimes communication is a problem so be very very clear with what you are asking. Overall 5 stars for the App, it does what it say it does with no hassle after set up & the developers are nice & helpful.
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