Australia Post eParcel Rates
Australia Post eParcel Shipping Calculated Rates
Rating
5.0
feedback
2
chart
#10,082
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App highlight both positive and negative aspects. On the positive side, users appreciate that the app calculates the item's weight accurately and functions well once set up. The support team is responsive and helpful, making the initial setup process smoother. However, some users have noted that the app does not support package dimensions, which may be a limitation for those selling boxed or bulky items. Additionally, there were mentions of occasional communication issues with the support team, emphasizing the importance of clear communication when seeking assistance.
Highlights
Rating Breakdown
All reviews
Aug. 23, 2019
It calculates only the item's weight basis, does not support package dimensions. may be suitable for small items but definitely not for the boxed or bulky items.
Thanks very for your feeback. We have included your concern into our app description and other customers can be aware of the limit. The limit is due to shopify's limitation that no dimension can be specified for products therefore no shipping rates can be calculated by dimensions. However, if the eParcel account has a cubic factor factored in, a work around is to specify the adjusted weight for products.
June 5, 2019
We've used the App for a couple of months now and all working fine. Bit of a set up with AusPost back and forth setting up the system with their developer team but step by step u get there. Support is fast to help but sometimes communication is a problem so be very very clear with what you are asking. Overall 5 stars for the App, it does what it say it does with no hassle after set up & the developers are nice & helpful.
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