TextileNow review for Nova: Multi Currency Converter

Hi there, Pat here from Nova Apps Tier 2 Support. I've just read your recent review regarding our app, and I want to extend my sincerest apologies for the challenges you faced while using it. I understand your frustration with the currency conversion issue, and I'm sorry that we weren't able to meet your expectations in this regard. Unfortunately, Shopify does not allow apps to customize the checkout process, including currency display. As a result, when customers proceed to checkout, prices will revert to your store's native currency, regardless of their selections elsewhere on the site. This restriction is likely in place for security reasons, as the checkout page contains sensitive customer and bank details. While we would love to provide a seamless currency conversion experience throughout the entire purchasing process, it's currently beyond our control due to Shopify's limitations. Please know that we take every piece of feedback seriously and are continuously striving to improve our services. If you ever reconsider using our app in the future or have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can. Once again, I apologize for the inconvenience caused, and I wish you the best of luck with your future endeavors. Best regards, Pat