WoodLandGoodLife review for Currency Converter Bear
Sept. 2, 2021
I was impressed by the 5 star reviews and thought this app will work like charm. But it's not. I was trying to talk with them, but it was the worst costumer experience I ever had.
As our team mentioned, you're using a 3rd party app that fails to support our currency formatting. The other app causes pricing and currency inconsistencies. All auto-conversion currency apps rely on custom currency formatting in order to work properly. As we don't have access to your other app code, it's technically impossible to solve it from our end only. There are two possible solutions in this case: (1) Integrate the external app with Currency Bear formatting We integrate with other apps all the time. It's a standard process. To integrate Currency Bear with external apps, the first steps would be: - adding support for our currency formatting (${{amount}} USD) across all elements that have a price indication. - using our Window module to convert prices by calling conversionBearAutoCurrencyConverter.convert(price) for example: conversionBearAutoCurrencyConverter.convert(20); returns: --> {amount: "16.80", shop_currency: "USD", currency: "EUR", default_format: "{{amount_with_comma_separator}}€"} We are always happy to help other teams with an integration. Just send us an email directly [email protected] or [email protected]. (2) Using another currency app that does not change the currency formatting. The only app that does this is Shopify's GeoLocation app: https://apps.shopify.com/geolocation Although it will not auto-convert your prices depending on customers location (which we do). A final important note: We always treat our customers with the utmost respect. I think that 580 five star reviews will testify to that. If you change your mind and want to try the app again - we will be happy to guide your external app team on how to integrate with Currency Bear. Warm regards, Jonathan. CEO @ Conversion Bear
