Crimson and Clover Studio review for JD Auto Schedule

Hello and thank you for your review I'm sorry to learn that you had a problem with our app and I would like to clarify what happened. Firstly, to be clear, our app does not randomly put entire stores on sale and it does have an option to revert back changes. After reviewing the logs, it seems that you specifically set a schedule to apply a 20% discount to all the products in your store and then while the discount was running, you uninstalled the app leaving you with no way to revert the changes. We have contacted you twice now in an attempt to understand better what has happened and to put things right for you. However, we have not had a reply. I would really appreciate it if you did so that we can help. Thank you, Jamie