WOTIO Account Invites Plus
Send bulk and automatic account invites with advanced rules
Rating
4.0
feedback
26
chart
#4,031
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
8%
-
Less than a month
31%
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Less than a year
42%
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More than a year
15%
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, users appreciate the app's functionality when it works well, especially in automating customer account invitations and sending bulk invites. The support team, particularly Brian, is praised for being responsive and helpful. Users also find the app helpful during migrations from other platforms to Shopify. However, there are several negative aspects highlighted in the reviews. Some users experienced issues with email invites not being sent, delays in support responses, and limitations on bulk sends. There were also concerns about the app stopping bulk email sends and links being expired on the same day. Despite these drawbacks, the majority of users still recommend the app for its effectiveness and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 7, 2024
Email invites were not sent to our customers, even though we had upgraded to their top plan. Site links was also translated to Russian for no apparent reason. No live support makes it difficult to get help, therefore it will be quicker to look at other solutions. Total waste of time and money.
Oct. 22, 2023
Kick ass App, good support even on the week end Bob NovaFilters.com
Thank you, Bob! We appreciate you using the WOTIO app.
Dec. 16, 2022
This is a fantastic app when it works. There seems to be no reason to pay additional for bill invites when you can create a trigger to send out automatically for free. When we did use the bill invite a lot of the emails were not received from customers or they had issues with clicking the link because it was expired the same day. And yes they used the correct link because our company emails did not work either. But when it works it’s fantastic and saves much time.
May 10, 2022
Their app stopped my bulk email sent for unknown reasons! I emailed them and they took 4-5 days to reply to the email. The service is really disappointing. Not recommend it at all!
Hello - thank you for your feedback. We apologize for this delay in getting back to you. As you can tell by our other reviews, this is not our normal customer service level. We can and will do better.
March 5, 2021
We've only just started using the app and it's been super helpful as we're migrating from WooCommerce to Shopify. The support is outstanding, would strongly recommend it to everybody!
Thank you so much, we are happy to help. Welcome to the Shopify family!
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