WOTIO Account Invites Plus
Enable customers to activate their accounts with simple tools.
Rating
4.4
feedback
22
chart
#4,770
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
14%
-
Less than a month
36%
-
Less than a year
50%
-
More than a year
18%
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, many users appreciate the app's functionality and the excellent customer support provided by the team. Users have highlighted the ease of use, effectiveness in sending bulk invites, and the time-saving features of the app. The support team, particularly Brian, is praised for being responsive, helpful, and going above and beyond to assist users with their queries and customization requests. Additionally, the app is commended for its ability to automate customer account invitations, which is a feature lacking in the Shopify platform. However, on the negative side, some users have faced issues such as emails not being sent to all customers, delays in customer support responses, and limitations on the frequency of bulk sends. There are also reports of technical glitches like emails being translated to Russian and links expiring prematurely, causing inconvenience to users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 11, 2024
Works well and great support, answered quickly all weekend long as I worked a project and tried to figure out using the app.
Thank you for your review and for using the WOTIO app! It's always great to work with fantastic clients like healthasitoughttobe.com. Best of luck on your new journey with Shopify.
March 7, 2024
Email invites were not sent to our customers, even though we had upgraded to their top plan. Site links was also translated to Russian for no apparent reason. No live support makes it difficult to get help, therefore it will be quicker to look at other solutions. Total waste of time and money.
Hello, thank you for the review. Unfortunately, since you uninstalled the app less than 24 hours after installing it, and never responded to our message, we were unable to assist you. We'd be happy to assist you with any questions regarding usage of our app. Please feel free to reach back out with any additional questions. You may also find more support content at our website, wotio.com. https://wotio.com/support
Oct. 22, 2023
Kick ass App, good support even on the week end Bob NovaFilters.com
Thank you, Bob! We appreciate you using the WOTIO app.
Dec. 16, 2022
This is a fantastic app when it works. There seems to be no reason to pay additional for bill invites when you can create a trigger to send out automatically for free. When we did use the bill invite a lot of the emails were not received from customers or they had issues with clicking the link because it was expired the same day. And yes they used the correct link because our company emails did not work either. But when it works it’s fantastic and saves much time.
May 10, 2022
Their app stopped my bulk email sent for unknown reasons! I emailed them and they took 4-5 days to reply to the email. The service is really disappointing. Not recommend it at all!
Hello - thank you for your feedback. We apologize for this delay in getting back to you. As you can tell by our other reviews, this is not our normal customer service level. We can and will do better.
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