All reviews

Rating Breakdown

  • 5
    81% (22 ratings)
  • 4
    7% (2 ratings)
  • 3
    7% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
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5 / 5 Share

Sept. 11, 2024

Works well and great support, answered quickly all weekend long as I worked a project and tried to figure out using the app.

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review and for using the WOTIO app! It's always great to work with fantastic clients like healthasitoughttobe.com. Best of luck on your new journey with Shopify.

1 / 5 Share

March 7, 2024

Email invites were not sent to our customers, even though we had upgraded to their top plan. Site links was also translated to Russian for no apparent reason. No live support makes it difficult to get help, therefore it will be quicker to look at other solutions. Total waste of time and money.

Using app

About 19 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hello, thank you for the review. Unfortunately, since you uninstalled the app less than 24 hours after installing it, and never responded to our message, we were unable to assist you. We'd be happy to assist you with any questions regarding usage of our app. Please feel free to reach back out with any additional questions. You may also find more support content at our website, wotio.com. https://wotio.com/support

5 / 5 Share

Oct. 22, 2023

Kick ass App, good support even on the week end Bob NovaFilters.com

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you, Bob! We appreciate you using the WOTIO app.

5 / 5 Share

Dec. 16, 2022

This is a fantastic app when it works. There seems to be no reason to pay additional for bill invites when you can create a trigger to send out automatically for free. When we did use the bill invite a lot of the emails were not received from customers or they had issues with clicking the link because it was expired the same day. And yes they used the correct link because our company emails did not work either. But when it works it’s fantastic and saves much time.

Store

DezLin

Using app

Over 2 years

Total reviews

13

Average rating

4.1

3 / 5 Share

May 10, 2022

Their app stopped my bulk email sent for unknown reasons! I emailed them and they took 4-5 days to reply to the email. The service is really disappointing. Not recommend it at all!

Using app

4 months

Total reviews

9

Average rating

3.0

Developer Reply

Hello - thank you for your feedback. We apologize for this delay in getting back to you. As you can tell by our other reviews, this is not our normal customer service level. We can and will do better.

5 / 5 Share

March 5, 2021

We've only just started using the app and it's been super helpful as we're migrating from WooCommerce to Shopify. The support is outstanding, would strongly recommend it to everybody!

Using app

8 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much, we are happy to help. Welcome to the Shopify family!

5 / 5 Share

Feb. 2, 2021

We used this app following our migration to Shopify and found it extremely useful. Brian was prompt, professional and very helpful and we would recommend to all.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! We appreciate your feedback! Thank you again for using the WOTIO Account Invites Plus app.

5 / 5 Share

Oct. 21, 2020

It was great for sending out mass Customer Account Invites through Shopify when we first launched our store.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the feedback!

5 / 5 Share

July 22, 2020

Worked great! Easy to set up great customer service. I highly recommend and encourage folks to give them a try.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback!

5 / 5 Share

July 22, 2020

We were so happy that this app performed so well. So simple, so effective, and so inexpensive. Look no further if you need bulk invites....

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! We appreciate your feedback!

5 / 5 Share

June 9, 2020

Very responsive and helpful customer support and good app for automating customer account invitations.

Using app

5 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for the feedback! We are glad to help.

5 / 5 Share

June 4, 2020

This app is really great. The pick list is an excellent feature, and the ability to automatically and bulk send account invites. Beyond that, the developers are incredibly responsive and went above and beyond to make changes to the app that I requested. Very happy with them!

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for the feedback! We are happy to help!

5 / 5 Share

May 13, 2020

This app is a lifesaver and a timesaver if you have launched your POS store before your online store. We used this to bulk send all of our in-store customers their app invites to get them registered to our online store after we launched it. Brian from the support team is great and helped every step of the way! Highly recommended if you need a quick and easy way to bulk send account activation invites (and track them) to your customers.

Using app

Almost 3 years

Total reviews

2

Average rating

3.5

Developer Reply

Thanks so much for the great feedback! We are happy to support our merchant partners with their migrations to Shopify, or their integrations of POS customers with their Shopify site!

5 / 5 Share

April 26, 2020

This app was great. When Nine West needed to migrate to Shopify Plus we started looking for an app to easily move over our customers and allow them to start shopping. WOTIO Account Invites Plus was exactly what we needed and did the job quickly and effectively! PLUS: Great support from Dev!

Using app

21 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the review! We appreciate Nine West trusting us with your customers!

5 / 5 Share

April 23, 2020

This app did exactly what it was supposed to and the support has been top notch. We migrated our websites recently and needed to re-invite hundreds of thousands of customers. This app did it in a matter of a few days and increase our active customer base by tens of thousands.

Using app

27 days

Total reviews

5

Average rating

4.6

Developer Reply

Thank you so much for the review and great feedback!

5 / 5 Share

Feb. 4, 2020

Does the job very well and Brian was great about follow-up for link styling. Needed this app after moving customers from Magento site to Shopify. If people missed the welcome email, they still had the chance to activate their current account vs. possibly being locked out. The perfect fix for a Shopify standing issue. Thanks again! www.carterandholmes.com

Using app

2 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review! We are happy to help support you and your store in any way.

4 / 5 Share

May 28, 2019

I am pretty happy with the app, although I do wish I could view who actually went through sign up. Dog Collar Fancy https://www.dogcollarfancy.com

Using app

Over 5 years

Total reviews

24

Average rating

4.4

Developer Reply

Hi - Thanks for the review! You can use our visit tracker to see how many customers click through from the invite to your account activation page. We are working on adding additional information to show who clicked from the invite to your activation page (this requires the visit tracker to be installed).

5 / 5 Share

March 4, 2019

It works well. And they have wonderful support as well. It's a good thing that such app exist, I've spent so much time making sure the system of my store works, and sometimes this kind of function is forgotten. With this app, at least I know (and since Shopify does not provide such automation, not sure why) my new artist member joiner is taken care off! Thank you for such a useful app! Please visit my store, www.artatler.com and welcome any input for improvement! Let's work together improving our business!

Using app

Over 1 year

Total reviews

14

Average rating

4.6

5 / 5 Share

Feb. 1, 2019

Hugely helpful for our store. Super fast support, would be great to see the customer logs of self-invites ;)

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! You can now see the self invites log on the site link tab!

5 / 5 Share

Jan. 10, 2019

Excellent app and excellent support! Only minus is that this feature ( automatic customer account invite ) isn’t already a feature in Shopify. That baffles me a lot. But that’s not Brian’s fault, obviously;) He did a great job helping out with link placement - thanks so much!

Using app

6 days

Total reviews

2

Average rating

5.0