Innovative Lash review for AfterShip Email Marketing,SMS
Feb. 3, 2023
All your emails and texts now have to be reviewed by them before sending. It took one of my campaigns 3+ hours to be approved. By that time my sale was over when it went out to my customers. You can't send out a last minute newsletter anymore. Support had no sense of urgency to get my campaign reviewed asap. Also no resolution of crediting back for those emails that were wasted.
Thank you for sharing your feedback with us. First of all please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users. For email content review, we would like to inform you that, as per the latest GDPR guidelines, the content of emails sent to customers must be reviewed first and then sent. Please be rest assured the review will be done at the same time and emails will be sent if the content is right. It will not delay any of your campaigns. Also, for your wasted emails, one of our Automizely expert has sent an email to you so that we can resolve that issue for you. Regards, Team Automizely
