Glow Bar London review for AfterShip Email Marketing,SMS
Feb. 15, 2023
Unable to send newsletters as the app has errors. The product does not work. Very disappointed. Slow support, did nothing about the issue. Moreover, you have to use YOUR own email for sending the newsletters - you are not provided with a free SMTP server. Basically, you are paying money just for the interface rather than the actual sending of newsletters. Yet, you are charged on the basis of the total number of customers on your store - just to use their interface rather than an email sending service.
Thank you for sharing your feedback with us. Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users. You are our valued user, and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services. Also, one of our Automizely experts has sent an email to you so that we can connect over the screen share meeting to fix it in one go. Regards, Team Automizely
