Donuma review for AfterShip Email Marketing,SMS
Aug. 8, 2023
Tricked me into upgrading plan and then after the feature is not avaialable refused to refund! Everything is so complicated in the aftership apps suite and support is probably AI chatbots
Thank you for sharing your feedback with us. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. We understand that our app didn’t meet your expectations and we are continuously working to improve the application hence you will notice other enhanced features soon. Also, we've processed the refund from our end. You are our valued user and we always aim to deliver a great experience. One of our experts has sent an email to you so that we can connect over the screen share meeting to help you further. Again, we regret the inconvenience caused to you. Regards, Team AfterShip