BoatPlugLight.com review for AfterShip Email Marketing,SMS
Feb. 19, 2024
Total fiasco from the start, tried it for three months and had more issues with this app than any other thing I have used in the past 9 years.. Do not recommend, in the slightest.
Thank you for taking the time to share your feedback with us. Please accept our sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. I regret to inform you that your account has been suspended due to a high number of bounced contacts. Unfortunately, these malicious activities have forced us to make the difficult decision to suspend our services to your store. We have already credited the refund to your account. Regarding this, one of our support team members sent you an email for better clarification. We are looking forward to hearing from you over the email. We sincerely regret any inconvenience caused during the three months you used our app. We are open to any suggestions. We will try our best to provide you with the best experience. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip