Coco & Dee review for AfterShip Email Marketing,SMS

1 / 5

May 8, 2025

There are much better apps out there for email marketing! This one is pretty basic and customer support is the worst I have ever experienced! Don't waste your time and effort on this and go for something else.

Using app

Almost 2 years

Total reviews

6

Average rating

3.7

Developer Reply

Hello Coco & Dee Team, Thank you for sharing your feedback. We have reviewed the support interactions you have had in the recent past and found out that the request for the change of account ownership was completed on your request after the completion of our investigation. We apologise for the inconvenience however, the issue is related to the change of ownership, and we have a process in place to identify the correct owner of the store before we transfer the ownership of the account. This is to make sure that we are speaking to the account holder and not any third party who may want to gain ownership for any nefarious reasons. It may seem that the process is long, but it is to make sure that the account's security and integrity are maintained. We have taken your feedback and will try to make the process more user-friendly. Hoping you continue your relationship with AfterShip going forward. Regards, Shafiq Alam AfterShip

AfterShip Email Marketing,SMS for Shopify
AfterShip Email Marketing,SMS
4.8 star
2,214 reviews

Email, Popup, SMS, Marketing Tool All-in-One

Developer
Shopify App Store