Nobita Shop review for AfterShip Email Marketing,SMS

2 / 5

July 28, 2020

Another update: I just sent another message to their live chat regarding another problem ( app can't fetch data for emails and other tabs,.. so not even sure if customers are receiving purchase and welcome emails... ) and guess what? live chat went from " online " to " network unavailable ", they disconnected the live chat and now it's not showing up anymore... I'm going to uninstall this app... yes it's free, but if that's what you get for free, i'd rather pay an app that WORKS and doesn't have a ridicolous " customer support " that dips when you ask something. #update, I have an issue that still hasn't been fixed for over 5 days. Contacted the support regarding this, and they told me they forwarded my issue to the proper dept. to wait 24h for a response... obviously didn't get any response, so I contacted them again, they asked me again what was the problem... explained again and they told me the same exact thing, and when requested to send them the email associated to the Automatizely account, they didn't even answer as confirmation to have received it. The app is still good, but there are some bugs that NEED to be fixed ASAP. Absolutely A-M-A-Z-I-N-G ! I don't really like making reviews, but this app is just perfect ( and free, most importantly ). Super easy to use, TONS of customizations and functions, all in a single app. Support is also great, they answer in less than 30 minutes and follow up on you till issues are solved. I should've discovered this before, but well, it's never too late. 100% recommended, i'm using it here > nobita.shop THANK YOU!

Using app

27 days

Total reviews

5

Average rating

4.0

AfterShip Email Marketing,SMS for Shopify
AfterShip Email Marketing,SMS
4.8 star
6,385 reviews

Email, Popup, SMS, Marketing Tool All-in-One

Developer
Shopify App Store