S'aweSum review for AfterShip Email Marketing,SMS
Sept. 2, 2020
IF YOU DO NOT OWN A CUSTOM DOMAIN WITH EMAIL YOU CANNOT USE THIS APPLICATION. Also, awful uninformed customer service. This app seemed to be great and after hours of setting it up. Then when going to publish and enable the features, I'm met with the inability to use the GMail I set up for the store. THEY DO NOT ALLOW THE USE OF FREE EMAIL CLIENTS. I tried to inquire more about this and the virtual assistant tried to tell me that (somewhere in the outerlimits) shopify has provided me an email and domain. I then refer to Shopify's own Help section and screenshot the area where it states "Shopify does not provide email". Even after this the VA tries to imply that somehow I was given an email when I had never purchased a host, domain, or such services via Shopify and the only domain available was the subdomain of the shop created. This may have been a good product, but they are confused about their own services and what they're offering. You can save money and headaches with almost any other option.
Thanks for your valuable feedback. The sole reason behind not allowing to send emails from free domains is to improve the deliverability of your emails. This also prevents your campaigns from being marked as spam and improve trust amongst subscribers. You can use the default Automizely email address to send emails. Also, this requirement is limited to send emails only and all other features can be used without the need for a custom domain email ID. I hope the above helps. Feel free to write to support at [email protected] if you have any further questions.
