Diamondgoldstar review for AfterShip Email Marketing,SMS

2 / 5

Oct. 17, 2020

Wasted an hour... waited 7 min for the tech support to check on my previous query record only for him to come back and ask me to explain the problem again. Then he ''disappear'' for 30 min without a word...ask for a response and then he say he will check on the issue... all in all spend 1 hour without any solution. The tech support gave some misinformation in my previous query as well, seems like he doesn't know the app very well

Using app

About 1 month

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing your feedback. We are really sorry to hear that you had a bad experience with our support. We will make sure this won't be repeated in the future. We have sent you an email at your registered email address in order to discuss and fix the issue. You can also reach out to us on the chat option available in your account or email us at [email protected] (24X7) Kind regards, Mudit

AfterShip Email Marketing,SMS for Shopify
AfterShip Email Marketing,SMS
4.8 star
6,385 reviews

Email, Popup, SMS, Marketing Tool All-in-One

Developer
Shopify App Store