Kui Kollections review for AfterShip Email Marketing,SMS

3 / 5

Nov. 23, 2020

So far the app is working well, but then again, I did just download it. I'm not very fond of my agent pressing for a review. I've had this app dowloaded for all of 45 minutes and after answering 1 question for me, Shahvaz was down my throat about a review. I didn't answer for 1 minute and Shahvaz came back telling me to send a message once I was done with the review. I just brushed it off and was going to leave a review after I've gotten a feel of the app and the agents/customer service. I asked a second question and was given the answer very quickly, but once again Shahvaz brought up leaving a review. The agents should at least try to make the customers feel as though they are really there to help because they want to and don't mind it, not because they want some grand review. Anyway, so far the app isn't causing any problems and has what I need, but we'll see what happens later on down the road. As for AfterShip & Automizely, train your agents you have for Automizely - 30+ Free Apps to do and be better.

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for sharing your valuable feedback. At Automizely we never force or press our customers to leave reviews. We sincerely apologize for the bad experience you had. The feedback has been forwarded to the concerned team. The team will work on improving our training and make sure these incidents won't be repeated in the future. In case you have any query or feedback, do reach out to us on the chat option available on your account or email us at [email protected] Kind regards, Mudit

AfterShip Email Marketing,SMS for Shopify
AfterShip Email Marketing,SMS
4.8 star
6,385 reviews

Email, Popup, SMS, Marketing Tool All-in-One

Developer
Shopify App Store