Comfisonia review for AfterShip Email Marketing,SMS
Aug. 3, 2021
I'm giving this a star for one reason which is a big deal. When anybody subscribes to your email, they automatically send a welcome email to the subscriber using their email, which means, if the subscriber tries to respond to that email, they would be the one to receive the email (this makes you lose your customers to them). This is totally wrong and seems like a scam. I have been asking them to assist with changing the sender's email from their's to my company's email but they refused to assist. They give you the run around till you give up.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority. I understand you are concerned about changing the sender's email to your company's email. We will try our best to assist you on the same. We will try our best to ensure that your experience the best customer support. We are available 24 X 7. You can always contact us via the live chat option available on your account or email us at [email protected] Hope we resolve this for you as per your expectations and continue to provide you nothing but the best. Regards, Rupam Team Automizely
