Aurora Lights review for AfterShip Page Builder
Nov. 1, 2021
I've had a big problem with this app. They only support reviews from their own app, so I had to make the decision to migrate reviews after creating pages. I deleted my other review app on advice from one of the support team, but now my new reviews with automizely show up in the wrong place on the page, and for three days I've been going back and forth with support to fix this. Now I have no reviews posted because my pages looks unprofessional with the reviews in the middle of the page. I've been losing sales because of this app. You get what you pay for, I guess. This has been a very bad experience.
I am sorry for the inconvenience. I can see that you are concerned about reviews showing up in the wrong place and also no reviews being posted now and you are losing sales because of this. Your feedback has been noted. Please note that we would be happy to resolve this for you and your issue would be dealt with utmost priority. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at: [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team Automizely Page Builder
