Ortto
Ortto for Shopify
Rating
4.0
feedback
12
chart
#5,484
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
33%
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Less than a year
67%
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More than a year
0%
Reviews Summary
The reviews for the Autopilot Shopify app are overwhelmingly positive, with users praising its automation features for improving open and click rates, cart recovery, and audience growth. Users appreciate the ease of use, pre-made activities like abandoned cart recovery, and the ability to dive into customer details. The support provided by the company is also highlighted as exceptional. However, there are a few negative reviews mentioning issues with the app layout, errors in the dashboard, limited customizations, and bugs affecting the functionality. Some users also faced difficulties with testing campaigns and experienced issues with pop-ups even after deleting the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 1, 2023
I've been looking for a tool to keep in touch with my customers. I want a tool that makes sense with my Shopify store. As we grow we need to keep a "personal" relationship. Ortto is a customer data platform. My shopify data gets pulled in, and Ortto automates responses to customers, and/or alerts to me. I've already sent out email campaigns, added popups to give coupons for subscribing. I'm new to e-commerce and digital marketing, and Ortto makes sense to me. I can do what I need. And support is a GREAT. They walked me through with videos.
Feb. 24, 2023
Wow, this automation tool is simply amazing! We've seen significant improvements in our open and click rates, as well as cart recovery. And don't even get me started on the incredible SMS feature - it's been a game-changer for us! Plus, the pop-up and email follow-up have helped us gain a ton of new subscribers, which is fantastic! Overall, we're thrilled with this tool and highly recommend it to anyone looking to boost their marketing efforts.
Jan. 31, 2023
This automatization tool is very useful and has help us in recovering and growing our audience. It's easy to use and has many templates to help you The company support is also very helpful
June 25, 2022
USE IT NOW and IT WILL CHANGE YOUR BUSINESS the tool pay for itself in 5 days, I can't make it stop making money for us, I am surprised how easy connect with all the Shopify stores, track users, cart abandonment, and users that browse our products, and engage them with personalized emails and make them convert. I never see any other automation tool. Ortto Cost paid for itself in less than 5 days generating extra revenue for us.
July 14, 2021
The app is not well laid out so makes it extremely frustrating to use. 9/10 you will get an error message that something cannot load in the dashboard so it doesn’t work. The customizations are limited. Worst part is after I deleted the app, the pop up remains and it would pop up at such a high frequency customers would get annoyed. So I wasn’t capturing any emails (app was deleted) I was just annoying customers with the pop up. Spent a lot of time getting it sorted - still not fixed but wasted a lot of time and lost sales because of this app.
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