Ortto

March 1, 2023

I've been looking for a tool to keep in touch with my customers. I want a tool that makes sense with my Shopify store. As we grow we need to keep a "personal" relationship. Ortto is a customer data platform. My shopify data gets pulled in, and Ortto automates responses to customers, and/or alerts to me. I've already sent out email campaigns, added popups to give coupons for subscribing. I'm new to e-commerce and digital marketing, and Ortto makes sense to me. I can do what I need. And support is a GREAT. They walked me through with videos.

Feb. 24, 2023

Wow, this automation tool is simply amazing! We've seen significant improvements in our open and click rates, as well as cart recovery. And don't even get me started on the incredible SMS feature - it's been a game-changer for us! Plus, the pop-up and email follow-up have helped us gain a ton of new subscribers, which is fantastic! Overall, we're thrilled with this tool and highly recommend it to anyone looking to boost their marketing efforts.

Jan. 31, 2023

This automatization tool is very useful and has help us in recovering and growing our audience. It's easy to use and has many templates to help you The company support is also very helpful

June 25, 2022

USE IT NOW and IT WILL CHANGE YOUR BUSINESS the tool pay for itself in 5 days, I can't make it stop making money for us, I am surprised how easy connect with all the Shopify stores, track users, cart abandonment, and users that browse our products, and engage them with personalized emails and make them convert. I never see any other automation tool. Ortto Cost paid for itself in less than 5 days generating extra revenue for us.

July 14, 2021

The app is not well laid out so makes it extremely frustrating to use. 9/10 you will get an error message that something cannot load in the dashboard so it doesn’t work. The customizations are limited. Worst part is after I deleted the app, the pop up remains and it would pop up at such a high frequency customers would get annoyed. So I wasn’t capturing any emails (app was deleted) I was just annoying customers with the pop up. Spent a lot of time getting it sorted - still not fixed but wasted a lot of time and lost sales because of this app.

June 25, 2021

I am unable to test the campaigns with actual items shown, though - for whatever reason Autopilot doesn't seem to populate those when testing. In the preview they generate, one of the emails appears to overflow the right edge on mobile, but in the test that I can send, that doesn't happen on my phone. I'm inclined to think it's a glitch in their preview tool, but without being able to send a preview that includes products, I can't say for sure.

June 7, 2021

Had some small issues connecting, but that could be the Shopify part. After that, it really works like a charm. Very well integrated. You immediately get pre-made Activities like "Abandoned cart" and "Back in Stock" etc. which you can use everywhere. You can see it's very well thought out because you can dive into the customer details and see all the details around that customer's activity including any interaction with your Shopify account. I really like the fact that you can expand it with 'Show details" and see an image and the product which for example was left in the cart. Also, the auto-populating in the filters makes it a breeze to retarget and use the information in the Playbook or any campaign.

June 6, 2021

All around great application. I was looking for a simple and effective email marketing solution, Autopilot checked all the boxes. The setup is really fast and easy plus their support was extremely helpful when I had questions. Highly recommend this app for your store.

June 6, 2021

An absolute gamechanger - we have automated cart abandonment, birthday emails and the widgets on our store are growing out list incredibly fast. Wish I had discover this earlier.

June 4, 2021

A friend and I launched a Shopify store selling weighted blankets. It's just the two of us, and we don't have a time to do a ton of marketing, so it was so awesome that Autopilot gave us so much we could just turn on right after installing it — abandoned cart recovery, welcome series newsletter subscribers, onboarding to new customers, happy birthday promos. I love this thing and recommend it to any busy Shopify store owner.

June 28, 2021

Honest reviews are important. They help others make decisions about what apps to use for their business. Airgarden and Melo reviews are fraudulent. We wanted to love this app, but it is riddled with bugs. We don't care much for developers who charge premium prices for buggy, half-baked software. We do not recommend this app at this time. This has been your real-deal review of Autopilot for Shopify. Your mileage may vary.

May 4, 2021

I absolutely love Autopilot & the team. Autopilot makes running all of our marketing easy. It's super simple & easy to use. It takes no time at all to set up & you can be up & running ASAP which is such a game changer. The Playbooks are excellent & every scenario is already covered & ready to go. I love being able to see everything I want on a dashboard in one place & being able to customise my views of important information. The simple logic of the audiences & how they move between the Playbooks on the customer journey is genius. The support from Autopilot is 2nd to none can't speak more highly of the team & their exceptional service levels. Do yourself a favour & get Autopilot we love it at Airgarden it's changed the game for us!!