Ava AI ‑ AI Phone Agents
AI Phone Support App for Shopify: Answer Calls & Edit...
Rating
5.0
feedback
3
chart
#4,870
Reviews Over Time
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Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ability to provide valuable insights from customers and improve customer support efficiency. Users have reported that the app helped them enhance their ads and product pages, leading to an increase in conversion rates. The feature of having a phone number option for support has been particularly appreciated, with users noting a reduction in chargeback rates and an improvement in brand image. However, some users mentioned a desire for additional features like a summary of customer questions.
Highlights
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Dec. 8, 2025
Honestly insane the insights I've gotten from my customers since installing this, had some questions that I never considered in my own market research. Can honestly say this has helped me improve both my ads and product pages thanks to that, plus, their has been a bit of a lift in cvr just having a phone number option for support. Still a few features I'd like to have like a summary of these questions but so far really enjoy it
Dec. 3, 2025
Didn’t think customers would use it but they are and we’re discovering new questions, concerns, and it has helped our entire customer support ecosystem more efficient! We also just love having a 24/7 phone number shown on our website makes us look huge!
Dec. 3, 2025
Really good with handling customer support. Some customers seem angry when they first come on call, but ava seems so solve any issue pretty smoothly. This has defo helped me reduce my chargeback rate and overall improved my brand image. Very impressed.
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