Ava AI ‑ AI Phone Agents
The reviews for this Shopify app are mostly positive, with users praising its effectiveness in handling customer inquiries and improving customer support. Users appreciate the realistic responses generated by the app and the professional image it helps create for their brand. The app is seen as a valuable tool for enhancing customer service and reducing chargeback rates. However, there are some negative comments about the lack of customization options and difficulties in reaching customer support.
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Great app. Always improving their service. CS team is very helpful!
Very helpful app to have, highly recommend!
Been using this for a couple of weeks now it definitely handles a lot of my customer inquiries for me and it does sound realistic and I’m very happy with it and for only 29 bucks a month. It’s 100% worth it for my company and it helps to make my brand look very legit and big online!! Thank you!!! Also the founder replies to the support chats so it’s very intimate!
Didn’t think customers would use it but they are and we’re discovering new questions, concerns, and it has helped our entire customer support ecosystem more efficient! We also just love having a 24/7 phone number shown on our website makes us look huge!
Really good with handling customer support. Some customers seem angry when they first come on call, but ava seems so solve any issue pretty smoothly. This has defo helped me reduce my chargeback rate and overall improved my brand image. Very impressed.
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