SnW Gifts review for Avis Product Options, Variant
May 25, 2023
right now i have tried for three days to contact support but they are always offline and never respond. I understand this app is free, but it almost has 5 stars??? i am trying to get the optional add on price, but of course they want you to contact support to get any additional "free" options. AND my product options are not showing up on my website.
Good day to you SnW Gifts, It's Artemis from Avisplus team. Thank you for giving our young startup team a constructive review. First of all, we are sincerely sorry to hear of your inconvenient experience with the app and hope you will accept our sincerest apologies. There is a thing that I would like to explain in this situation. The Add Charge feature needs to be activated manually since, depending on the theme, the compatibility between the app and the theme can be different, so when we activate the feature, my dev will also check and make sure that it can work smoothly with your theme. We have gone ahead and activated all the features as per your request and I have sent you an email about the solution to the “option not showing” issue. I hope that you can spend some precious minutes responding to it so that we can have a chance to assist you better. Our team always wants to make sure to bring our beloved customers the highest quality product so the process might take more steps. Your opinion matters and our team is all looking forward to hearing from you! All the best, Artemis Doan AvisPlus Customer Success Team
