Jubilee's Pot Pies review for Avis Product Options, Variant
Aug. 27, 2024
I ended up uninstalling this app, just due to the constant frustration of the "support" team informing that an issue was resolved, that actually wasn't; and they dragged it on for 3 DAYS!! I've been VERY understanding and patient and I don't feel VALUED as a customer from the support team. There are so many more apps with so many features, even included in Free plans, that I could use and that's exactly what I'll do! The support team didn't make me feel "supported" as a customer. The issues that this app was reflecting on my LIVE site has caused so much confusion with my customers and IM SO OVER IT!! This app has wasted my time entirely!! UGHHHH!!!!
We’re truly sorry to hear about your experience and understand your frustration. We appreciate your patience, and we apologize for the inconvenience caused during the support process. When multiple product options apps are installed simultaneously, unexpected issues can arise, which may have contributed to the challenges you faced. Our team has sent you an email outlining potential solutions, and we would love the opportunity to reconnect and provide further support. Your feedback is valuable to us, and we are committed to ensuring a smoother experience going forward. Please get back to us at [email protected]. Best wishes, AvisPlus Product Option team
